Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Victorian Plumbing Reviews

4.5 Rating 19,555 Reviews
88 %
of reviewers recommend Victorian Plumbing
Company Reviews Metrics Info
4.5
Based on 19,555 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Victorian Plumbing Reviews

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
You will be contacted by email to verify your review.
By submitting your review you agree to the REVIEWS.io terms & conditions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Robyn Kinghorn
Verified Buyer
“Don't be fooled by whatever quick delivery times they are claiming to offer before purchasing. My order got split up with half arriving after 2 weeks and the other half still not received, going to contact customer services about it now actually - they are really nice which is why I gave 3 stars for them.”
Helpful Report
Posted 5 months ago
Verified Reviewer
“Terrible returns process only email responses . Item has been returned since 25th October which you have confirmed and then no update .. Will never use you again after this ..We've Received Your Returned Item(s) For ORD-2300000006-3020600.. and now wait if 10 days I will get a refund..”
Helpful Report
Posted 6 months ago
Michael Neasmith
Verified Buyer
“Easy website to order from with a full range of bathroom fixtures and fittings. Delivery was flawless and all well packaged. Now awaiting fitting and I can’t wait to see the finished result”
Helpful Report
Posted 6 months ago
Jonathan Osborne
Verified Buyer
“Refund too slow”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Very prompt service and delivery.”
Helpful Report
Posted 6 months ago
Brenda Harley
Verified Buyer
“Excellent customer service. Quick and hassle free ordering and delivery. Quality products”
Helpful Report
Posted 6 months ago
Cath Hayes
Verified Buyer
“Very fast and efficient service . Products were as advertised and high quality”
Helpful Report
Posted 6 months ago
MALCOLM SYME
Verified Buyer
“Delivered as agreed and pleased with quality overall”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“1ST CLASS,Excellent service,”
Helpful Report
Posted 6 months ago
Patrick Lacey
Unverified Reviewer
“Probably one of the worst companies I've ever dealt with. The website is extremely difficult to navigate. Trying to get an answer to a question on material returns is impossible. It moves one around from unwanted page to another. My whole experience has been incredibly stressful. And I'm still no further forward today.”
Helpful Report
Posted 6 months ago
David Batty
Verified Buyer
“The grab rail in our bathroom is excellent.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Ordered everything i needed for a bathroom refurbishment. Easy to order. Arrived quickly and was packaged very well. Very good quality. I would recommend this company. Great service.”
Helpful Report
Posted 6 months ago
Moira Kelly
Verified Buyer
“Purchased a lovely upright radiator for our dining room. Delivery was very quick. Will definitely be visiting Victoria plumbing next year when we do our bathroom.”
Helpful Report
Posted 6 months ago
Caroline Collier
Verified Buyer
“We have just spent alot of money with you , a whole new bathroom , every product simply beautiful , and fantastic service”
Victorian Plumbing 5 star review on 22nd October 2023
Helpful Report
Posted 6 months ago
Hazel Howard
Verified Buyer
“Quick and easy to order on line, delivery on the day no problem”
Helpful Report
Posted 6 months ago
Philippa Claire Saunders
Verified Buyer
“Exceptional service from Victorian Plumbing. The website is very user-friendly and the process to order is just brilliant. Communication was perfect. Will recommend it highly.”
Helpful Report
Posted 6 months ago
Maxine Du Preez
Verified Buyer
“The product I received was as expected, however, I was disappointed with the delivery. Having a pallet left on the road in front of my car wasn't ideal for me being on my own. The driver wasn't interested in helping me get the product to a safe place.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Fast delivery and easy to speak to customer service. Communication about deliveries is always clear meaning ordering through you during a busy full house renovation has been stress free.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Great service and great product - thank you”
Helpful Report
Posted 6 months ago
Katherine Hilton
Verified Buyer
“Great service, delivery and quality products”
Helpful Report
Posted 6 months ago
Victorian Plumbing is rated 4.5 based on 19,555 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request