Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,934 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Aqualusso Alto 04 has been pleasure to use for many years. But having devell oped a few minor problems as time goes by, we were pleased to find that it was still available to replace. The same model but with some slight improvements. Many thanks to Victorian Plumbing.”

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Posted 3 months ago

“Good selection of products at reasonable prices.”

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Posted 3 months ago

“Item was exactly as described. Arrived extremely promptly. Very satisfied with both the product and service from Victorian Plumbing.”

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Posted 3 months ago

“Towel rail arrived very promptly and well packaged, no damage, in excellent condition. Website is clear and easy to navigate.”

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Posted 3 months ago

“I have just completed the refurbishment of a kitchen and bathroom and Victorian Plumbing provided many of the components. I found them to have a comprehensive range, at good prices and rapid delivery.”

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Posted 3 months ago

“Item was received as damaged, even noted as damaged by delivery company but Victoria Plumbing would not replace item. Would not recommend shopping here, use Bathroom Mountain instead”

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Posted 4 months ago

“Find a your quality products somewhere, place an order for £1199.95 bath, after twice delayed, sent the bath after 3 weeks which was cracked and the delivery driver left it inthe footpath, when i request a refund, I was told to wait until they uplift and reach their warehouse!! Or new bath will be delivered after 3 weeks. The Plumbing Co is furious and said had never expérience this sort of cowboy company.”

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Posted 4 months ago

“Great service and quick effortless delivery”

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Posted 4 months ago

“Happy with everything except the pallet came with black rapping and I was unable to see the product to check and when I cut the rapping and see the product the driver was gone and that huge pallet left in front of the door Which I need to arrange the date for recycling . I would appreciate more if the driver return the empty pallet but overall I am happy with everything.”

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Posted 4 months ago

“Thanks for the free samples of tiles unfortunately we have a tile from another supplier”

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Posted 4 months ago

“Quick delivery good communication great radiator was struggling to find the unusual size but Victoria plumbing had it at a good price! Would definitely use again”

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Posted 4 months ago

“Was a little disappointed in the way the delivery dates changed before being confirmed, need to know delivery asap when you need to book trades people”

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Posted 4 months ago

“Delighted with our products from Victorian Plumbing. Easy to use website and items arrived on time and to the correct address. Big thanks to all.”

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Posted 4 months ago

“Very good quality, easy to fit and timely Delivery.”

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Posted 4 months ago

“Easy to secure the product and internet description and pictures were perfect”

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Posted 4 months ago

“Lovely looking taps lovely feel of the powder coating very happy with the quality and quick service delivery”

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Posted 4 months ago

“Delivery and Order veyr efficient but extremely poor in my request to replace a faulty item.”

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Posted 4 months ago

“Great Service, I didnt answer the phone to the pallet delivery company as I though it was yet another diesel emmission call and head office very kindly chased me up. All delivered smoothly!”

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Posted 4 months ago

“Awesome. I was amazed at how easy and rewarding it was to order a shower door Actually receiving it was an entirely different matter. The courier in his vehicle went past the building and me four times, ignoring attempts to flag him down, before making delivery.”

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Posted 4 months ago

“I have to say that the products I received from Victoria Plumbing exceeded my expectations, all the items were expertly packed in order to prevent damage during transit and when installed will surely transform my bathroom area into a perfect place.”

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Posted 4 months ago

Victorian Plumbing is rated 4.5 based on 19,934 reviews