Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,099 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,099 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were looking for a small basin, Edwardian style to replace the one that was installed in our cloakroom in 1931. Found just what we were looking for on the Victorian Plumbing website, which was delivered promptly at a fair price. Well pleased.”

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Posted 5 months ago

“The items that I purchased are of excellent quality and supplied at a fair price. I will soon be ordering further items to complete a project.”

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Posted 5 months ago

“Efficient, speedy service and a great product”

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Posted 5 months ago

“I've tried on several occasions to get samples of the tiles on the website. Twice now I've ordered 'free' samples and both times they've arrived in a completely unacceptable, damaged and frankly dangerous condition. Does Victoria Plumbing honestly expect me to purchase tiles from them when their samples arrive in this condition? I've even tried PAYING for a full tile only to be told by customer service that's not something they offer. So forget it Victoria Plumb - I'm off to WallsandFloors where they know how to treat tile customers!!”

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Posted 5 months ago

“Great choice, great service and easy to use website.”

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Posted 5 months ago

“Excellent service and product, my new fireplace looks great with a surround of Casterton brick slips”

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Posted 6 months ago

“I received my shower cubicle fine. Waiting on a shower being delivered, irder & payment went through good however, no email stating when shower will be delivered. I phoned up to b advised it’s out of stock! But was in stock when ordered. Had I not phoned I wouldn’t have known there would b a delay. Still no update on it”

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Posted 6 months ago

“Fine site but perfect to navigate”

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Posted 6 months ago

“Excellent service, quick delivery and professionalism.”

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Posted 6 months ago

“I went to the showroom in formby to order my bathroom suite the sales person called bill dealt with my order he had good customer service knowledge and was very helpful, the delivery arrived 6 days after being ordered with no hassle what so ever, I’d recommend this company to anyone”

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Posted 6 months ago

“Excelent service and prompt delivery of the tile samples. Thank you”

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Posted 6 months ago

“Excellent service and great price for quality product”

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Posted 6 months ago

“Always a professional and efficient service, with quality product”

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Posted 6 months ago

“Great value and quality products. Speedy delivery.”

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Posted 6 months ago

“Good quality back to wall toilet delivered promptly. Easily fitted. The toilet seat supplied with the package was poor quality and will need to be replaced. Otherwise the score would be higher.”

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Posted 6 months ago

“Fantastic quality products that look beautiful and classy! Really elevated my ensuite! Customer service is also second to none! Therefore I highly recommend and will no doubt be purchasing from Victorian plumbing in future!”

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Posted 6 months ago

“Very prompt delivery with reasonably priced items. Highly recommended supplier.”

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Posted 6 months ago

“ORD-2600000001-4507043 I rarely leave reviews, but this experience genuinely deserves it. Two separate orders, two serious failures. The first was a toilet delivered in nothing more than a cardboard box with no meaningful protection. It arrived completely smashed. Basic packaging standards clearly not understood. The second order was even worse. Ordered two radiators. Instead, a full shower cabin was delivered on a pallet. Correct name, correct address, completely wrong product. This isn’t a minor picking error, this is a complete breakdown of process, verification and dispatch control. For a company of this size, this is not “one of those things”. This is systemic failure. What’s most concerning is not the mistake itself, but the level of incompetence required across multiple stages for this to happen twice to the same customer. If this is the standard of quality control, I would strongly question trusting them with anything time-sensitive or critical. Would not recommend.”

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Posted 6 months ago

“Quick delivery”

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Posted 6 months ago

“I found Victorian plumbing to be great ,from buying ,to feedback and delivery too. Easy to shop in one place with good prices.”

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Posted 6 months ago

Victorian Plumbing is rated 4.5 based on 20,099 reviews