Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,969 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,969 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 24th February 2026

Agnieszka Zaniewicz

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect product quick delivery thk you”

Helpful Report

Posted 4 months ago

“Received excellent customer service, including responses to follow up emails within around 10 minutes. Very impressed.”

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Posted 4 months ago

“This tap is an improvement on the original. I hope the ceramic insert is better that the old one. In a hard water area this is vital.”

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Posted 4 months ago

“Excellent quality and very quick delivery, great I was able to spread the laymen zero interest made things more affordable”

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Posted 4 months ago

“All arrive in great condtion as expected.”

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Posted 4 months ago

“I bought an above-mirror light for our bathroom (Searchlight Poplar Chrome 2 Light Wall Light with White Glass Tube). For its cost (£65.94), I am disappointed. The light material looks cheap and the on/off switch cord is flimsy. Not value for money.”

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Posted 4 months ago

“Great selection of products and efficient and prompt service, all in all excellent!”

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Posted 4 months ago

“good delivery., easy ordering and good products”

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Posted 4 months ago

“Came on time and well packaged”

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Posted 4 months ago

“Ordering what we required was easy and the online catalogue was great. The delivery was seamless”

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Posted 4 months ago

“Very please with my bath,and the service I received.”

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Posted 4 months ago

“There was a great choice of radiators to choose from at a competitive price. We've used them before so we know they are reliable and high quality products and happy to use them again.”

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Posted 4 months ago

“very prompt service-thank you”

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Posted 4 months ago

“My plumber told me what I needed so I ordered it directly from Victorian Plumbing. Process was easy, price competitive and delivery swift so all in all a great experience.”

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Posted 4 months ago

“Have ordered a few things ordering easy delivery prompt”

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Posted 4 months ago

“Goods as described and prompt delivery - thanks!”

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Posted 4 months ago

“The products are of good quality and arrived on time. However it would help if the items were delivered in to the house, not dumped on the pavement. I was lucky that a male neighbour was around to help get the items inside, otherwise they would still be where they were left. Not all customers are young, fit and strong!”

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Posted 4 months ago

“Good quality and fantastic back up”

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Posted 4 months ago

“The perfect shower head I had been searching for. A basic shower head with no fancy lights or modes and one with a curved handle and more importantly, one that produces a powerful shower, which this one certainly does. I liked the changeable inserts for high and low water pressure which makes a big difference too. I would most definitely recommend this showerhead to anyone, you will not be disappointed.”

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Posted 4 months ago

“Could only find the oversized shower head I wanted at Victorian plumbing: very sturdy and looks fabulous so very happy 😊”

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Posted 4 months ago

Victorian Plumbing is rated 4.5 based on 19,969 reviews