Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,089 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,089 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The radiator was really sound quality and the delivery was quick and perfect. Well packed and protected”

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Posted 3 months ago

“Answered my questions, delivered promptly. My teeny, tiny, peeve was that the tap was at a reduced price one afternoon and about £30 more the next morning when I ordered it. With no warning. Otherwise all was fine.”

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Posted 3 months ago

“Pretty happy, kept us up to date with delivery details and eta, slight dent on one of the sides of the shower frame that we didn't notice when signing for them but doesn't impact use”

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Posted 3 months ago

“Order progressed as advised and arrived in good time and well and securely wrapped.”

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Posted 3 months ago

“Good products at Good prices, would of given 5 stars but first courier used wasn't as good as second”

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Posted 3 months ago

“As always we are delighted with the quality of the product.thank you.”

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Posted 3 months ago

“I ordered a Grohe Start Supersteel Pullout Kitchen Sink Mixer Tap. It was delivered within a very few days. Certainly better than expected. All good. Very happy with the product. Many thanks.”

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Posted 3 months ago

“The tap and everything arrived quickly when arranged quick and easy to install works just as advertised . I had ordered the same tap from another company but after payment was told next day it would be delayed for almost a month”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“I ordered tiles and they were dispatched within a day, great service and good product. I would recommend victorian plumbing.”

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Posted 3 months ago

“When opening the package I found two of the bricks had been broken during transport.”

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Posted 3 months ago

“Good unit and stylish design had no problem fitting. Arrived shortly after ordering on time.”

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Posted 3 months ago

“Very happy with product. Looks very good in utility.”

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Posted 3 months ago

“Great n efficient service”

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Posted 3 months ago

“Victoria plumbing were very helpful and knowledgeable about the product that I needed. They sent me the item in the post, it should have been 5-7 days but it came the next day. Such excellent customer service and support. I can’t recommend them highly enough. I’m so glad they supplied me with all my bathroom products.”

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Posted 3 months ago

“My free sample tiles arrived quickly”

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Posted 3 months ago

“I received the product in time and it is exactly fits my requirements.”

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Posted 3 months ago

“I got a call back from a very helpful lady who sorted it all out politely and efficiently. Well done!”

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Posted 3 months ago

“Efficient and quick delivery and great quality products. Our wall tiles will look great in our new extension.”

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Posted 3 months ago

“I ordered a shower cubicle and shower panels 2 weeks ahead of a planned job in the knowledge that the stated delivery times were 5 to 7 working days. The cubicle was delivered within 4 working days but the panels were nowhere to be seen. After several aborted attempts to find out where they were using the online chat they were eventually delivered 2 weeks later... too late for the planned fitting. To add insult to injury, both panels were unusable thanks to the courier and one end detail was so badly damaged half of it was actually missing entirely. To VP's credit they handled the damage well and immediately refunded Paypal. I have now ordered replacements from Wickes as I dont think a replacement from VP would be in any better condition than the first delivery. The customer has to wait which makes me look bad. Shame.”

Helpful Report

Posted 3 months ago

Victorian Plumbing is rated 4.5 based on 20,089 reviews