Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,785 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,785 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found just what I was looking for, arrived really quickly and was well packed up. Would use again!”

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Posted 4 years ago

“Good prices and the product was delivered in good time. One item was the wrong part but after getting in touch this was changed.”

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Posted 4 years ago

“Very good description of goods on offer, at a very reasonable price, and all delivered on time and complete. Will be using victoriana plumbing in the future”

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Posted 4 years ago

“No problems with the service as a whole, I have bought lots over the years.”

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Posted 4 years ago

“Easy to navigate website with a good range. Delivery was within lead time but would have been useful to know delivery company needed telephone confirmation. Missed call resulted in delayed delivery”

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Posted 4 years ago

“Bought a full suite for bathroom and it’s the first time I’ve ever fitted a bathroom, fantastic quality and well packaged highly recommended and will buy again”

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Posted 4 years ago

“Easy to order very quick delivery. Prices good as well”

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Posted 4 years ago

“Very efficient, delivery quick, 10/10.”

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Posted 4 years ago

“Great prices, excellent service. Beautifil products.”

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Posted 4 years ago

“Very prompt service. Excellent product”

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Posted 4 years ago

“No direct phone number, no response from my emails, very poor build quality. And I found a better quality shower enclosure for half the price in BnQ”

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Posted 4 years ago

“Ordered on line easy process no problem delivery service good did what it says EASY”

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Posted 4 years ago

“Excellent service and prompt delivery. Recommended!”

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Posted 4 years ago

“Very happy with the service provided and the quality of the goods supplied. This is one very happy customer. Thank you.”

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Posted 4 years ago

“As described and just what I wanted. Really well packaged.”

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Posted 4 years ago

“Two separate orders ( my fault) two p&p charges Arrived as one parcel with no offer of a refund of the second p&p That just feels wrong somehow”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Speedy delivery! Very impressed :)”

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Posted 4 years ago

“Ordering online and booking a delivery day was fine. The actual delivery of my product was not acceptable, it was attached to two large pallets and over wrapped, so I was unable to carry the single radiator into my house. The driver dumped it on my driveway and when I asked him to take the pallets away with him, he said 'they were my problem to get rid of' and just walked off / left. Very rude and unhelpful. No telephone number online to call to speak to someone. Will order from Amazon in the future.”

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Posted 4 years ago

“Easy to order on line. Fast delivery”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,785 reviews