Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,786 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,786 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order on line. Fast delivery”

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Posted 4 years ago

“Very quick and efficient”

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Posted 4 years ago

“great product”

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Posted 4 years ago

“Generally pleased but small scratches around top of bath which was disappointing”

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Posted 4 years ago

“Item arrived quickly and as described. We ended up ordering from here because both price and selection available was pretty good. Based on our experience, definitely will use them again!”

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Posted 4 years ago

“Order arrived as purchased with a quick hassle free delivery”

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Posted 4 years ago

“Great speedy service”

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Posted 4 years ago

“Speedy delivery, the item was well packed. Tap has now been fitted and looks really good and expensive.”

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Posted 4 years ago

“Fabulous service. Everything came on the one delivery and nothing was broken. Would give 10 stars if I could.”

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Posted 4 years ago

“Top quality products and quick delivery, will use again 10/10”

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Posted 4 years ago

“Order processed very quickly and delivered immediately”

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Posted 4 years ago

“I purchased some sample tiles. They were delivered quickly and I was able to make a decision. One of the large tiles was broken in several places.”

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Posted 4 years ago

“Happy with my online order but disappointed that postal cost is so high, making the one item I ordered so much more expensive.”

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Posted 4 years ago

“Good quality and delivery on time. Thanks!”

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Posted 4 years ago

“Very pleased with the selection of sanitary ware. Prices were competitive and delivery was prompt. Would definitely use again.”

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Posted 4 years ago

“I found that bits were missing, such as the parts to attach the toilet to the floor. It might be that I needed to order those, but that wasn't clear. The delivery driver left me with a large pallet that I had to get rid of and wouldn't wait for me to remove items so he could take it with him. Packaging was damaged. I didn't get a time or day for delivery, so lucky I had help to bring items inside. On a plus side, I'm delighted with the items and excited for my bathroom to be finished.”

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Posted 4 years ago

“Order received very quickly. Quality products for my new shower room”

Victorian Plumbing 5 star review on 23rd May 2021

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Posted 4 years ago

“Part arrived within a couple of days of ordering good service”

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Posted 4 years ago

“Very quick and efficient.pleased with the way all went so easy.”

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Posted 4 years ago

“Very good service and great products👍”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,786 reviews