Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,948 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

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“Show room has a wide variety of products on display. Website was easy to use, most products are competitively priced and delivery was fast and smooth”

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Posted 4 years ago

“Lovely products, great website, quick delivery, very helpful.”

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Posted 4 years ago

“Had a little trouble finding the property but were willing to wheel the package a few minutes away as it was not accessible by the delivery truck.”

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Posted 4 years ago

“Detailed information on the website, easy and straightforward to order, fast delivery! What more could you ask for?”

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Posted 4 years ago

“Competitive prices great service great products and reliable delivery what more could you want”

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Posted 4 years ago

“Excellent service and price with great delivery on a day chosen by us.”

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Posted 4 years ago

“I shopped on line, I found everything easy to find with competitive prices. Delivery was good and parcels was securely packed. I will use again.”

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Posted 4 years ago

“Order delivered within 24 hours, excellent!”

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Posted 4 years ago

“Initial communication problem - needed details of a shower head not shown online. Two enquiries went unanswered. Web chat better but couldn't help. Took a chance and ordered anyway. Great bit of kit, rainshower head without any extra plumbing. Good value and may get a second for our other shower.”

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Posted 4 years ago

“Great range of products and excellent delivery”

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Posted 4 years ago

“all went smoothly. goods well packed. delivery well organised.”

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Posted 4 years ago

“Rubbish customer service, delivery service abominable. Expecting people to have no life. Don't give ample notice for delivery. E-mail at 3pm to say delivery is between 9am and 11am on same day. Baffling. Then delivery turns up at 3:15pm. Dump pallet on drive, no time to check items. No ample notice = no support to get bulky and fragile items into home. Inform customer service of bad delivery service and lack of appropriate notice. Customer service probably busy painting her nails as showed no inclination to follow things up with delivery service. Very disappointed with Victorian Plumbing.”

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Posted 4 years ago

“Really pleased with how quick delivered and the quality of the product”

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Posted 4 years ago

“Good products and service”

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Posted 4 years ago

“Returning items is very costly and also time consuming and entirely on the customer for all aspects.”

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Posted 4 years ago

“Very good service not taking it out of the packaging yet. Waiting for my mate to install it cheers John 👍”

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Posted 4 years ago

“Top class service will buy again.”

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Posted 4 years ago

“Arrived early. Exactly what I wanted.”

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Posted 4 years ago

“Online products could do with a little more info. Solid metal product that has a plastic cover should really say that. On the whole so far its all good”

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Posted 4 years ago

“Excellent advice and very fast delivery of part ordered. Thank you.”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,948 reviews