Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,776 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick and easy”

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Posted 4 years ago

“Pleased with the purchase”

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Posted 4 years ago

“I am so pleased with the radiator I bought from your company. It is just what I wanted. Why I didn't give you a 5/5 is because the delivery company contacted me and said they would deliver the next day.... we waited in all day and when I contacted them at 4.00 pm - they said "didn't anyone contact you? it will be delivered tomorrow" I then asked if they could be more precise about a delivery time and they informed me it would be first thing in the morning. Thankfully it was delivered at about 10.00am. The delivery man was very pleasant and there was no problem. I was just cross about the lack of communication. In this day and age with mobiles etc, there is no need to wait in all day waiting for a delivery only to be forgotten!”

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Posted 4 years ago

“The package arrived on time”

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Posted 4 years ago

“Exactly as described”

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Posted 4 years ago

“Great product, good quality, really like it. Shame about the delivery charges”

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Posted 4 years ago

“It was very easy to order from the website and the range is good. Unfortunately like many others, my order became delayed by delivery that was badly affected by the current corona virus situation. I was able to get into contact with Victorian Plumbing. Mike helped me with my order ensuring I would have it on next day delivery. I can not fault his effort, professionalism and understanding in supplying my order on time. Thank you Mike - the order arrived complete and on time. Fitters just need to do their bit now!”

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Posted 4 years ago

“Quick efficient service. Good quality product at a reasonable price.”

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Posted 4 years ago

“Good service, prompt delivery.”

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Posted 4 years ago

“fast delivery”

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Posted 4 years ago

“Impressed. Arrived promptly”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“replacement of toilet seat. Replacement required but it was fitted in 1993 so I felt we would have little chance of obtaining a replacement of the same colour. Victorian plumbing's range of colours was able to supply the exact colour (Pale Cream) from stock. Easy to fix too.”

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Posted 4 years ago

“Its a tale of 2 halves. The process of selecting a sink and paying for it was ace. There was a wide range and the prices were not bad. The carriage costs were astronomical. It was almost as much as the sink. I was in a bit of a situation with confusion over a sink and having to get a new one rather promptly, but even the standard shipping was expensive. Its all well and good saying free shipping over a certain amount, but even on a small (ish) item it was very very steep. It cost me half the price to send an item which was much heavier and twice the size. Other than the price of the shipping, I can't complain. In conclusion- great products and easy to navigate website but silly amounts for postage.”

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Posted 4 years ago

“Good service and quick delivery”

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Posted 4 years ago

“Very happy with service and quality”

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Posted 4 years ago

“Very fast delivery and well packaged shower screen, the delivery guy even pallet trucked it right to our back garden for us.”

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Posted 4 years ago

“Excellent quality, well packed efficient delivery”

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Posted 4 years ago

“Prompt delivery of items ordered.”

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Posted 4 years ago

“Good customer service”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,776 reviews