Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,776 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service with no complaints”

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Posted 4 years ago

“had to wait a while product just what I wanted package perfect”

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Posted 4 years ago

“Very happy with goods ordered - however delivery was a bit haphazard with first delivery on day before arranged when no one in and serving delivery at two times the next next with sink on one delivery and pedestal a couple of hours later - very odd.”

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Posted 4 years ago

“I have ordered a couple of items and packaging was great but I was disappointed with my last order. My items were wet to the extent that the manual leaflet was wet and stuck together that I had to dry it and you can't see other words of instructons”

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Posted 4 years ago

“My experience with VP was overall good. Once my order was dispatched communicated was great! The only downside was how long it took my order to be dispatched and the estimated delivery time kept moving. I am happy with my products however!”

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Posted 4 years ago

“Speedy delivery and perfect condition”

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Posted 4 years ago

“Ordered a new shower. Came in good time, well packaged. Seems good quality. Looks just as advert. Would order again.”

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Posted 4 years ago

“very pleased delivery came on the day they said it would”

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Posted 4 years ago

“Victorian Plumbing website easy to purchase from. The delivery company was due on Wednesday and turned up on Thursday with no phone call. The driver was very kind and helped lift it to the path rather than leaving it on the road as per their social distancing policy. He explained they had an agency driver the previous day.”

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Posted 4 years ago

“Items arrived promptly and appear to be a good quality. Have not yet isntalled so cant comment further at this time.”

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Posted 4 years ago

“Goods as described, thanks.”

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Posted 4 years ago

“Easy to use online”

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Posted 4 years ago

“Useful information on product to help with correct choice. Product as described when received and good quality. Delivery took longer than expected.”

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Posted 4 years ago

“Pretty easy to use the website. Too many pop ups become annoying. Good communication with delivery, and everything delivered correctly.”

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Posted 4 years ago

“Quick easy service. Slightly disappointed that replacement part (shower head) appears to have changed slightly from the original but this is not displayed/updated on the website.”

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Posted 4 years ago

“Item well packed no damage.”

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Posted 4 years ago

“Good range and delivered on time.”

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Posted 4 years ago

“Good and prompt service at a reasonable price.”

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Posted 4 years ago

“Two orders, both delivered as expected, quickly and all in order. Happy with our products.”

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Posted 4 years ago

“Ordered, items arrived took around a week, we were in no rush, we have not unpacked items yet - no complaints so far”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,776 reviews