Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,776 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Requested a tile sample as we are looking to redo our en suite bathroom. Sample cost £2.95, but arrived in a timely manner and was a decent sized cut. Overall, happy with the service.”

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Posted 4 years ago

“Easy to use website, good fast delivery. Better updates on expected delivery day would help though.”

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Posted 4 years ago

“Delivery was good and the toilet seat was easy to fit and fits perfectly”

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Posted 4 years ago

“Good website, easy to find what I wanted with a good selection. A little pricey but worth it, with good delivery.”

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Posted 4 years ago

“Victorian plumbings online service was great the only issue we have had is that the delivery had arrived damaged and are still waiting on a response to resolve it...”

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Posted 4 years ago

“Good the drive was polite .”

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Posted 4 years ago

“Happy with order. Arrived within set dates but return policy and labels not seen”

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Posted 4 years ago

“Not had much contact with anyone , ordered online and sent it back!!”

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Posted 4 years ago

“Good price - efficient delivery”

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Posted 4 years ago

“Good service and great return service”

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Posted 4 years ago

“Good service and great products.”

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Posted 4 years ago

“Good solid products. Look great.”

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Posted 4 years ago

“Only needed a tile sample but it came very quickly and tile looks nice.”

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Posted 4 years ago

“Easy to order, delivered in timescale communicated, installed and working. All good.”

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Posted 4 years ago

“Order came on time and the 'no screws towel rail' better than expected.”

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Posted 4 years ago

“Very nice seat but poor height adjustment neede additional washers”

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Posted 4 years ago

“Pleased with service would use you again”

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Posted 4 years ago

“Great product, good price and supplied in a timely manner”

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Posted 4 years ago

“Web site and choice are very good. The instructions for items provided are unclear, confusing and sometimes doesn’t even apply to the items sold. In one example I received two sets of instructions and both contradicted each other.”

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Posted 4 years ago

“Very efficient service”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,776 reviews