Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,941 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have used Victorian Plumbing for several purchases now and each time we have been very happy with the products (which have been of excellent quality and as described) and the service we have received. Everything has always been dispatched quickly and packaged well. No problems.”

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Posted 3 years ago

“I am pleased with the products and this is my second bathroom I am renovating with Victorian Plumbing products. However the pallet that the bath was shipped on was made with wood that was very damp and had fungus strands all along it with other fungus on the pallet. I quickly got it off the pallet and got rid of the pallet.”

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Posted 3 years ago

“Victorian Plumbing! Great range of products, second to none service, prompt delivery. Just what customers need”

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Posted 3 years ago

“easy to order, got good response when asking questions about my order and delivery was very good and quick.”

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Posted 3 years ago

“Excellent service and product but the amount of packaging for a relatively compact item was excessive and very difficult for us to dispose. The local recycling center wouldn't take it as it was classed as 'commercial' so we had to the it home and chop it into smaller pieces and sneak it into our waste bin.”

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Posted 3 years ago

“Excellent service, prompt delivery and quality product at a fair price”

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Posted 3 years ago

“Website informative and ordering was easy. Heard from courier re-delivery within a few days. Goods delivered day and time slot given. The driver was very accomodating. Goods all ok so far although not fully installed as yet.”

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Posted 3 years ago

“Arrived on time goods in perfect condition. Very pleased with the quality as I only viewed the items on line.”

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Posted 3 years ago

“Easy and fuss free ordering, top quality products, great communication with delivery company hub and super friendly driver who went out of his way to get the pallette as close as possible to my block of flats.”

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Posted 3 years ago

“Another excellant purchase. Great price as they were on offer and look great. Dead simple to install. Sign of quality when the screw caps came in tissue wrap.”

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Posted 3 years ago

“Delighted with my porcelain sink and matching taps. Item was well packaged and service was prompt and efficient. Plumber was very happy with my choice and fitted in no time. Sink looks and feels of very good quality and I am confidant it will stand the test of time. Price to purchase as a combo. was amazing. Couldn't be happier.”

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Posted 3 years ago

“Excellent service first time I have used this company would recommend to anyone”

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Posted 3 years ago

“Easy to use, prompt service and good products”

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Posted 3 years ago

“Excellent service vertical quick”

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Posted 3 years ago

“Difficult getting answers to queries but once I’d thought through easy to order on line”

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Posted 3 years ago

“Brilliant customer service and very quick delivery. Items were very good quality. Would use again.”

Victorian Plumbing 5 star review on 10th February 2022

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Posted 3 years ago

“Fantastic service! I ordered a pressed steel bath and it was delivered on the day requested within a 1 hour notified time frame. The delivery driver even assisted with carrying it to the shed.”

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Posted 3 years ago

“Exactly as ordered, prompt delivery”

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Posted 3 years ago

“Good range, competitive prices, prompt delivery. Kept informed.”

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Posted 3 years ago

“Really please with my order. Booking a pallet delivery was simple and the driver actually called the day before to say that he was in the area and could deliver if I was in, which I was. Good service and happy with the items delivered.”

Helpful Report

Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,941 reviews