Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,109 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,109 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems with the delivery Of my bath screen. It was very easy to assemble.. I was kept updated at all times as to when I will receive my order and who would be delivering it. Excellent service.”

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Posted 6 years ago

“Fast, efficient ordering and delivery. first class service”

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Posted 6 years ago

“Very happy with cabinets good quality and wrapped on pallet excellent, thank you.”

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Posted 6 years ago

“Advertising very misleading. Orderd what I thought was a heated towel rail ,witch was just a normal radiator .so had to return and pay delivery charges would have exchange it but after phoning and message ing got no response till it was to late”

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Posted 6 years ago

“Honest and reliable”

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Posted 6 years ago

“No one had got back to me since I emailed as phones are down. Very poor service. Lead time on unit getting to me was 2-3 weeks and driver didn’t wait 5 mins for me to get to the property after not giving me the 30 mins heads up as discussed . So had to come back after another drop which was very inconvenient . Poor service all round”

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Posted 6 years ago

“All arrived in good order but I was told I would be given a time and date for delivery but the pallet arrived and I had a phone call at work. Luckily the drive was clear and my neighbors could keep an eye on it for me.”

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Posted 6 years ago

“Item was returned without being delivered. Have sent an email asking for item to be redelivered but no one has replied. Very disappointing service.”

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Posted 6 years ago

“Wrong parts supplied, advised by email. Advised by email a second time with photographs . Advised by email a third time, still no reply.”

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Posted 6 years ago

“Good delivered are good quality”

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Posted 6 years ago

“Efficient service & the shower screen was wrapped well when delivered to my door”

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Posted 6 years ago

“Ordered sample tiles online which arrived very promptly. Samples were well packaged & boxed. Very impressed with the tiles so Definitely plan on ordering the actual tiles for the job as soon as I can”

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Posted 6 years ago

“Items arrived as expected, are of good quality and delivery was efficient.”

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Posted 6 years ago

“An extremely reliable company, Used it already several times, all products as deceived, good quality, quickly arrived as far as Scottish Highlands! Appreciate all the last touches in packing items helpful in installation (extra silicone etc) Very happy with the purchase.”

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Posted 6 years ago

“The soap dispenser didn’t have any instructions on how to fill it. I know this sounds silly but the previous one I had just pulled out from the top but this one the whole lot screwed off!”

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Posted 6 years ago

“First time using Victoria Plumbing and its been a horrible experience! I paid for next day delivery and to have the two radiators delivered and bought up at least one flight of stairs and instead I received an apology to say that they would have to be delivered the following day due to the van breaking down. When they were delivered they were dropped at kerbside and they said that I did not pay for them to be bought in. I contacted support on 3rd September to requested a refund for the next day service. I am still waiting for confirmation that this has been done.”

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Posted 6 years ago

“Service excellent especially considering I placed my order on a bank holiday and we are in the middle of a pandemic. The item I ordered does not fit - this was entirely my fault.”

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Posted 6 years ago

“Product matched description exactly and seems good quality”

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Posted 6 years ago

“Quick efficient service”

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Posted 6 years ago

“Bad experience”

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Posted 6 years ago

Victorian Plumbing is rated 4.5 based on 20,109 reviews