Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,109 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,109 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What l ordered was exactly what l wanted, and delivery was very fast”

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Posted 6 years ago

“We needed a door with flexible fitting. This was the solution. Good quality and value for money”

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Posted 6 years ago

“Great price and service”

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Posted 6 years ago

“Delivered earlier than stated thanks”

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Posted 6 years ago

“I bought a shower head and hose to go on my bathroom sink for when we just want to wash hair or clean bath because if our taps being square didnt think I could get one but when I saw this on Victoria plumbing I was delighted it works and I'm so happy it's great great service”

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Posted 6 years ago

“Quick, efficient service. item arrived on time, well packed and looks great in our new kitchen.”

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Posted 6 years ago

“My order turned up damaged and have still not heard anything about a replacement or a refund? Also bits were missing from the order and again still not heard anything from Victorian Plumbing”

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Posted 6 years ago

“Very quick and efficient service especially during the pandemic which eased our plumbing issues. Well done”

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Posted 6 years ago

“I placed an order and had a query. Could not contact anyone by phone, so sent an e-mail as instructed. Over two weeks later and still have not had a response other than, sorry you are waiting.”

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Posted 6 years ago

“Very rude delivery man. I found him intimidating. He accused me of being too docile and described himself as an aggressive alpha male. Fortunately, my neighbour was in, so I could get support as by now I felt distinctly uncomfortable. My bathroom screen was very much overpacked and I have been left with two wooden pallettes plus other wood. Surely it makes sense to unpack the item on-site and take back the plates and reuse them. Shocking waste really, I am very surprised. Will not be using this company again.”

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Posted 6 years ago

“Speedy delivery and good communication. However the cabinet ordered has a wonky drawer and the pre-drilled holes for the door handle weren't drilled all the way through so we can't open it properly.”

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Posted 6 years ago

“shower panel deliver damaged with a crack in it. online form completed along with photos plus 3 online chats and 4 emails but 3 weeks on still no return slip or refund. product was not only cracked but very poor quality. packaging not damaged so packed cracked??”

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Posted 6 years ago

“Ordered mixer tap (great price anyway ) in the afternoon and received the goods early following morning. Brilliant service !!!”

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Posted 6 years ago

“Worst experience I have ever had in my life. Never seen such a disgraceful service. Two broken toilets later and needless to say went elsewhere - now we have a toilet. Thanks for wasting our time and money we will make sure to tell everyone how bad you really are!”

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Posted 6 years ago

“Incomplete delivery. No customer service reply apart from automated emails.”

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Posted 6 years ago

“It was our first purchase from Victoria Plumbing and we were very impressed with the products, speedy delivery and friendly delivery company.”

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Posted 6 years ago

“Plumber fitting radiator was not impressed that he had to take part of radiator out to fit it due to it being both horizontal or vertical. Brackets were tricky to fit as well. However, the radiator does look good on the wall. Delivery experience was not good, driver’s attitude was very unhelpful and rude. I phoned the distribution centre to report this and male in the background was making unhelpful and unprofessional comments which I could hear. I would think twice about ordering again if I had to deal with the same delivery company.”

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Posted 6 years ago

“We have an old Heritage Dorchester Bathroom Suite and age is showing. All order delivered on time and sooo well packed with pallets and other strong wood wrapped in tough black polythene(?). A number of hours to unpack, break down wood and check over. All fine. I would recommend.”

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Posted 6 years ago

“Good service easy process”

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Posted 6 years ago

“Products are good quality and reasonably priced. They are packaged well and delivered in ok time, especially given current climate. However, communication is shocking. I appreciate that staff numbers are reduced, and/or people are working from home, but there is no longer a phone line available, and it takes weeks to get a reply via email.”

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Posted 6 years ago

Victorian Plumbing is rated 4.5 based on 20,109 reviews