Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,109 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,109 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extensive range at competitive prices plus prompt Delivery. My third purchase and every one A1.”

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Posted 6 years ago

“Nothing else to say!”

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Posted 6 years ago

“Excellent product, very fast delivery. Thank you”

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Posted 6 years ago

“Quick efficient and everything as described”

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Posted 6 years ago

“Easy to order, quick delivery, goods as expected”

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Posted 6 years ago

“Easy to order but delivery a joke. They tell you to check the parcel when it arrives. I waited in all day, got no notification, and only when I went to my car at 4:30pm I found a pallet blocking my pavement. It had been dumped with no notification, knock on the door or doorbell ring, and certainly no chance to check for damage. Contacted them to inform them, got a standard reply stating my message was received......then nothing!! Really unprofessional. Will not use again!”

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Posted 6 years ago

“Goods to.be.fitted.12th.Oct Items.look very.good Help for me being disabled”

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Posted 6 years ago

“I have bought several items from Victorian Plumbing and have been very satisfied with the quality and service. I have recently purchased a shower screen and toilet which look fab. Would recommend this company to anyone.”

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Posted 6 years ago

“Excellent products yet again. Just a bit concerned when the bathroom arrived, to find everything including a work top piled into the bath which I helped to carry from the van. Everything was fine but I wondered how it would have been transported as nothing was on a pallet.”

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Posted 6 years ago

“1. Order qualified for free shipping but after deliver date got put back 3 times we had to pay so it arrived on time. 2. Order arrived with faulty bath - poor quality poorly moulded. Notified them straight away, no reply to e mail for 4 weeks, eventually got re fund. 3. When bath arrived faulty, no way to get customer service on phone so forced into buying a replacement and paying £35 delivery to get it in time to fit. This bath arrived damaged - poorly packed. E mailed customer service once more and not had reply to e mail after SIX weeks! Still sending messages and chasing refund. Not had reply! Victorian Plumbing prey on families on a tight budget with mass channel advertising and are happy to take your money, but show no responsibility for their service thereafter. They are blaming the COVID situation for the poor customer service, I expect they are letting the government pay for their staff To be off through the furlough Scheme so they can make more money and let their customers down. Avoid this firm ‘like the plague’”

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Posted 6 years ago

“Product arrived promptly and was easy to fit.”

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Posted 6 years ago

“ordering straightforward, delivery timescale acceptable, delivery driver polite and helpful. product spot on.”

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Posted 6 years ago

“My radiator arrived bent, I notified you about the fault immediately online, I have had 3 automated acknowledgements but no one has actually dealt with the issue. It is now 10 days since you were first advised of the issue. How can a solid metal 3 column radiator be bent in transit, it must have been dispatched like it from the factory? I cannot express how frustrating this whole experience is. Will someone get back to me before I resort to social media and trading standards?”

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Posted 6 years ago

“Prompt delivery. As described.”

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Posted 6 years ago

“Good quality and efficient delivery”

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Posted 6 years ago

“Order thurs lunch recieved it fri and kept me in touch”

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Posted 6 years ago

“Beautiful product delivered on time”

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Posted 6 years ago

“We ordered a shower head and ceiling fitting. You took the money the same day. After three attempts to contact you with replies saying “your enquiry is important to us”. Nothing. Eventually we found out that the product was not available.”

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Posted 6 years ago

“Excellent service from ordering to receiving the goods, have used before and will use again.”

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Posted 6 years ago

“Good value for money.excellent delivery service who called before delivery to ensure we were in. All round excellent service”

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Posted 6 years ago

Victorian Plumbing is rated 4.5 based on 20,109 reviews