Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,774 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order & fast delivery.”

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Posted 3 years ago

“Items as described does the job reasonable delivery time.”

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Posted 3 years ago

“Good service and products but lack of communication on the delivery side.”

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Posted 3 years ago

“Excellent quality and prompt delivery.”

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Posted 3 years ago

“Excellent service from Victorian plumbing. Delivery leaves something to be desired. Driver had to be pursuaded to put heavy pallet in garage and not leave it on the pavement. Then would not wait while I checked the pallet”

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Posted 3 years ago

“New shower heads perfect m, thank you. However, Royal Mail let you down. They took two weeks to arrive and despite a number given, you could not track. Think Victorian Plumbing should find another delivery service.”

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Posted 3 years ago

“We ordered several items and they was delivered. Just what I expected.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Satisfied, would consider using again.”

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Posted 3 years ago

“Item turned up on time and undamaged.”

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Posted 3 years ago

“Good service and good product”

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Posted 3 years ago

“The quality of all my items I have brought have been great, delivery is quick however due to picking a delivery date which can come at anytime in the date isn't always ideal as for most people we work and can't always be in. If we aren't in this would cost us an additional £25 for it to be redelivered. This is my only down fall.”

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Posted 3 years ago

“It was delivered quickly and very happy with the product.”

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Posted 3 years ago

“Great choice and price range, and quick delivery. Shame that even with the premium delivery, they will only carry items up one flight of stairs.”

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Posted 3 years ago

“Goods arrived earlier than expected and all in good order. Well packaged.”

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Posted 3 years ago

“Very good on delivery, item well packed. Only fault is type of seat fitting. Would recommend Victorian.”

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Posted 3 years ago

“Great product. Good quality. Good price. Delivery not so good as it was delivered on a pallet and dropped at front door - needed help from passing person on the street to get it inside!!”

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Posted 3 years ago

“Delivery great product good”

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Posted 3 years ago

“Purchased a new toilet handle which arrived as promised. Now fitted and looks good”

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Posted 3 years ago

“All products available and delivered on time. Good quality products that were all intact. Website very user friendly and informative.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,774 reviews