Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,774 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to negotiate Item purchased was exactly as described Delivered within the promised timescale”

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Posted 3 years ago

“Great service, pity our first choice of colour had been discontinued”

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Posted 3 years ago

“I am always dubious about buying things like toilets online, I’d much prefer to see it before I buy it, however, I made the decision to buy it and I must say, I wasn’t disappointed. Absolutely over the moon with the toilet I have bought. I will certainly buy from Victorian plumbing again.”

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Posted 3 years ago

“Order came in good time! Price was good too!”

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Posted 3 years ago

“Nice and sturdy towel rack.”

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Posted 3 years ago

“Found the right shower head on-line for a good, competitive price. Ordered it for free (brilliant!), and it arrived two days later. Very good.”

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Posted 3 years ago

“Good customer service”

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Posted 3 years ago

“Have bought from them in the past, prompt service”

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Posted 3 years ago

“Prompt delivery and quality of items appears good so far. However we were left with a huge pallet in the street after delivery!”

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Posted 3 years ago

“Very quick delivery”

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Posted 3 years ago

“EXCELLENT SERVICE AND DELIVERY”

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Posted 3 years ago

“Fast service and good price”

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Posted 3 years ago

“Good service took a little long on free post apart from that product ok”

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Posted 3 years ago

“Fast delivery and plenty of communication from the supplier. 4 out of 5 only due to the delivery company who were not great and did not treat my package with care even with multiple "fragile stickers" all over it.”

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Posted 3 years ago

“Did what I required”

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Posted 3 years ago

“Order handled efficiently and Product arrived promptly”

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Posted 3 years ago

“I’ve ordered several items from Victorian plumbing which were delivered extremely quickly. I can’t comment as to the performance of the items as they have not been fitted by my builder yet, which is why I’ve given 4 stars instead of 5.”

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Posted 3 years ago

“Good products good service”

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Posted 3 years ago

“Good product. Easy to connect. Quick delivery”

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Posted 3 years ago

“Easy ordering and arrived when said.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,774 reviews