Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,939 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

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“Great selection and fast delivery.”

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Posted 3 years ago

“Excellent product well protected in transit, a bit slow on the despatch perhaps could have a bit slicker, in perfect condition and very good value for money. Overall very pleased and would use again without question.”

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Posted 3 years ago

“As described”

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Posted 3 years ago

“Why give customers choice of dates, for delivery, when even given nearly two weeks in advance, only to deliver 5 days later than the date i chose. when emailing to find out what was going on. All I got back, was computer-generated messages. The only email i recived from a human, was three days after I received my goods. asking was could I give a thumbs up. No On a plus side, I am very happy with the products.”

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Posted 3 years ago

“Easy to navigate website, and delivered my order on time.”

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Posted 3 years ago

“Fast efficient service .. delivered as ordered .. good quality products”

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Posted 3 years ago

“Easy ordering process, delivered on time and required day, helpful driver.”

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Posted 3 years ago

“Well priced and delivered on time......”

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Posted 3 years ago

“Really good quality product, far better than I expected. Affordable. You need all the additions as well. Would definitely use again”

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Posted 3 years ago

“Not a good service parts missing, stated 3 to 7 days delivery it took 14 days to arrive. Not able to talk to anyone when found parts missing. Would not recommend.”

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Posted 3 years ago

“Very happy with the service, there was no one at home when the delivery arrive , but it was delivered the following day without any problems, thank you”

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Posted 3 years ago

“Quick delivery good prices and quickly delivered”

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Posted 3 years ago

“Overall very good and easy to deal with. Need to have more comms with the delivery company to be able to track delivery though.”

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Posted 3 years ago

“Helpful telephone support when arranging delivery and my order arrived when planned.”

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Posted 3 years ago

“Victorian Plumbing were great. Great service and the products are well made.”

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Posted 3 years ago

“Good quality. Good delivery. But the only thing is i got a damaged item and thats now been a week since delivery and no reply to get it sorted out”

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Posted 3 years ago

“So far, all good. Slight delay on one item so I'm hoping that will arrive soon”

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Posted 3 years ago

“Everything was easy to order and looks great. Good value as well. The only problem was someone was meant to call me to arrange delivery and they didn’t I had to chase them. Would use them again.”

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Posted 3 years ago

“Items arrived promptly, customer service were hugely helpful organising delivery around an out of stock item.”

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Posted 3 years ago

“Very good service, good flexibility for delivery dates and very simple process”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,939 reviews