Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,052 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,052 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived on time. The delivery man helpful and cheerful.”

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Posted 3 years ago

“The equipment arrived in excellent condition and is of good quality, any queries before I ordered were dealt with swiftly.”

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Posted 3 years ago

“Great service and timely delivery. Products are great value for money and of a high quality, I would 100% recommend to anyone.”

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Posted 3 years ago

“Very unhelpful customer service team. Told that have Discontinued the filter to my hot water tap but it is still advertised. Sent a different one Tinu’s that didn’t fit and when asked for help gone nothing had to try and work it out ourselves. Then told as they have dealt with our enquiry they are closing the complaint. They didn’t do anything. Appalling service”

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Posted 3 years ago

“A perfect solution to make the shower head higher.”

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Posted 3 years ago

“Worst service ever experienced. Contacted in November to order a replacement sink. I have paid for the product and I am still waiting for it. Do not use this company all you will experience is delay.”

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Posted 3 years ago

“I bought two of these lovely light pullies, one for the downstairs loo and the other for the en suite. I have to say I am delighted with the weight and the quality - they look quite classy for a very reasonable price. As others have commented, I was somewhat surprised that they were smaller than I expected, but nevertheless, I am very pleased to have bought them.”

Victorian Plumbing 5 star review on 4th February 2023

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Posted 3 years ago

“very good service very happy with the item”

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Posted 3 years ago

“Difficulties with the code for discount online. Not very clear”

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Posted 3 years ago

“Communication was very good, from ordering to delivery. Friendly efficient delivery driver, so all in all a good service.”

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Posted 3 years ago

“Astonishing: the ‘hot’ and ‘cold’ on top of these taps just wipes off! Incredible. These taps were fitted 4 weeks ago and now you can’t tell which one is cold and which is hot, making them fairly useless/dangerous. Obvs I can’t send them back because to get replacement ones fitted would be another costly call out for the plumber.”

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Posted 3 years ago

“Delivered on time and kept informed”

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Posted 3 years ago

“Great quick service”

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Posted 3 years ago

“Ordered 2 black double radiators for my kitchen and livingroom. Came when scheduled, delivery driver was helpful and waited until we checked the pallet for damages. Radiators are on the wall and look amazing and heat up well. I will be ordering more for the rest of the house and a new bathroom when the time comes as we are renovating the whole house.”

Victorian Plumbing 5 star review on 29th January 2023

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Posted 3 years ago

“Very good, delivery was quick, everything is as described and in good condition. Cheap also”

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Posted 3 years ago

“great service and all items ordered were delivered in great condition, i followed this up by making another order with the company. well done”

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Posted 3 years ago

“Easy to order from, good updates on the delivery, products were all as described, would have helped if the shower had come with a pilot bit”

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Posted 3 years ago

“Bought a light, it arrived within a week undamaged.”

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Posted 3 years ago

“Very good service was kept informed on delivery dates daily and when an item didn't arrive Victorian Plumb were quick to sort this out and it arrived within a couple of days and did not delay the install. Hood quality and I saved £5k on what I was quoted from my local bathroom supplier. I would highly recommend Victorian Plumbing!”

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Posted 3 years ago

“Efficient and hassle free”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 20,052 reviews