Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,774 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service but a bit slow with delivery (understand problems at moment with drivers etc). Also mounting bracket for sink was wrong so had to buy another. Otherwise good.”

Helpful Report

Posted 3 years ago

“The best online store. I have always used Victoria Plumbing to furnish all my bathrooms. The service and products are totally reliable”

Helpful Report

Posted 3 years ago

“Everything is good but the fact to exchange and pay return I am not happy x”

Helpful Report

Posted 3 years ago

“Great choices, good prices, excellent website, fast service. Many thanks.”

Helpful Report

Posted 3 years ago

“Very good very pleased”

Helpful Report

Posted 3 years ago

“Good products, delivery within the promised time frame. Would be 5/5 but returns policy could be improved- makes it too expensive to return anything.”

Helpful Report

Posted 3 years ago

“Quick delivery Easy website to use”

Helpful Report

Posted 3 years ago

“Excellent service, items delivered directly from Victorian Plumbing were on time as promised. Unfortunately, items sent directly from the manufacturer took 4 days to arrive despite being advised each day that it was due that day.”

Helpful Report

Posted 3 years ago

“Very easy to deal with.”

Helpful Report

Posted 3 years ago

“Good service”

Helpful Report

Posted 3 years ago

“Professional,prompt,with good backup. Will use going forward.”

Helpful Report

Posted 3 years ago

“Items came over a pallet with everything well packed inside, thank you!”

Helpful Report

Posted 3 years ago

“Delivered okay and in good condition but very pricey.”

Helpful Report

Posted 3 years ago

“No. aaaaaaaaaaaaa”

Helpful Report

Posted 3 years ago

“All the items were delivered on time and as planned on a pallet to my front door!”

Helpful Report

Posted 3 years ago

“Very good choices at reasonable prices and goods arrived well in time. Very satisfied.”

Helpful Report

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

“great service”

Helpful Report

Posted 3 years ago

“Good delivery and happy with the quality and design.”

Helpful Report

Posted 3 years ago

“The ordering process was very easy and we were kept informed of the delivery. My only negative was the delivery driver who was miserable and did not communicate whatsoever. My understanding was that he would wait for 15 minutes whilst the goods were checked, it was lucky if he stayed 15 seconds”

Helpful Report

Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,774 reviews