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Victorian Plumbing Reviews

4.5 Rating 19,555 Reviews
88 %
of reviewers recommend Victorian Plumbing
Company Reviews Metrics Info
4.5
Based on 19,555 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Victorian Plumbing Reviews

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Rizwan Mayet
Verified Buyer
“good and efficient”
Helpful Report
Posted 1 year ago
Janet Forsythe
Verified Buyer
“Excellent service. Delay with sink unit but other than that no issues. Customer service was excellent. Would highly recommend!”
Helpful Report
Posted 1 year ago
Thoma Kuci
Verified Buyer
“Quick and easy delivery fast very happy.”
Helpful Report
Posted 1 year ago
Felicity Thomas
Verified Buyer
“Good quality products delivered very promptly. I was kept updated on my delivery.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“My order was handled well with good communication about the one item that was not in stock.. Agreement to split order was actioned quickly. The bath panel arrived damaged - I did not notice this till I unwrapped it and I am hoping to hear back very soon with the replacement delivery date.”
Helpful Report
Posted 1 year ago
Michael Dyer
Verified Buyer
“The only supplier I could find with a long lead toilet flush”
Helpful Report
Posted 1 year ago
Sarah Mellor
Verified Buyer
“Lovely shower screen and prompt delivery”
Helpful Report
Posted 1 year ago
Philip Yerbury
Verified Buyer
“People are helpful but slow to respond to questions. Not Victorian plumbing failt but courier for pallets delivered late and tracking of little use.”
Helpful Report
Posted 1 year ago
Thaba Gosal
Verified Buyer
“Almost perfect. I haven't had the chance to fit the goods. Only concern was the gap between purchase and dispatch. There was no clear communication regarding what was happening as the email said that items would be dispatched once payment had been taken and the payment had come out a few days before any delivery notification was sent.”
Helpful Report
Posted 1 year ago
Peter Holme
Verified Buyer
“Excellent service and very pleased with toilet seats and bath panel fixing it. However I was disappointed with the bath panel as it was too flimsy/flexible, I wish it was twice as thick. Peter Holme”
Helpful Report
Posted 1 year ago
Claire Smith
Verified Buyer
“Excellent customer service, however, returns could be easier”
Helpful Report
Posted 1 year ago
ERVIN BANI
Verified Buyer
“Good quality”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good service with short delivery times”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Easy to use system. Returns were expensive due to size which is a downside of online plumbing. Perhaps free returns would be useful”
Helpful Report
Posted 2 years ago
Peter Pollitt
Verified Buyer
“Good service but a bit slow with delivery (understand problems at moment with drivers etc). Also mounting bracket for sink was wrong so had to buy another. Otherwise good.”
Helpful Report
Posted 2 years ago
Tapeswar Davay
Verified Buyer
“The best online store. I have always used Victoria Plumbing to furnish all my bathrooms. The service and products are totally reliable”
Helpful Report
Posted 2 years ago
Rossana Dominguez
Verified Buyer
“Everything is good but the fact to exchange and pay return I am not happy x”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great choices, good prices, excellent website, fast service. Many thanks.”
Helpful Report
Posted 2 years ago
Susan Tolley
Verified Buyer
“Very good very pleased”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good products, delivery within the promised time frame. Would be 5/5 but returns policy could be improved- makes it too expensive to return anything.”
Helpful Report
Posted 2 years ago
Victorian Plumbing is rated 4.5 based on 19,555 reviews
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