Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,972 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,972 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality”

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Posted 3 years ago

“Good service with short delivery times”

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Posted 3 years ago

“Easy to use system. Returns were expensive due to size which is a downside of online plumbing. Perhaps free returns would be useful”

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Posted 3 years ago

“Good service but a bit slow with delivery (understand problems at moment with drivers etc). Also mounting bracket for sink was wrong so had to buy another. Otherwise good.”

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Posted 3 years ago

“The best online store. I have always used Victoria Plumbing to furnish all my bathrooms. The service and products are totally reliable”

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Posted 3 years ago

“Everything is good but the fact to exchange and pay return I am not happy x”

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Posted 3 years ago

“Great choices, good prices, excellent website, fast service. Many thanks.”

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Posted 3 years ago

“Very good very pleased”

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Posted 3 years ago

“Good products, delivery within the promised time frame. Would be 5/5 but returns policy could be improved- makes it too expensive to return anything.”

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Posted 3 years ago

“Quick delivery Easy website to use”

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Posted 3 years ago

“Excellent service, items delivered directly from Victorian Plumbing were on time as promised. Unfortunately, items sent directly from the manufacturer took 4 days to arrive despite being advised each day that it was due that day.”

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Posted 3 years ago

“Very easy to deal with.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Professional,prompt,with good backup. Will use going forward.”

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Posted 3 years ago

“Items came over a pallet with everything well packed inside, thank you!”

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Posted 3 years ago

“Delivered okay and in good condition but very pricey.”

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Posted 3 years ago

“No. aaaaaaaaaaaaa”

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Posted 3 years ago

“All the items were delivered on time and as planned on a pallet to my front door!”

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Posted 3 years ago

“Very good choices at reasonable prices and goods arrived well in time. Very satisfied.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,972 reviews