Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,774 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good sturdy products, two cisterns and two showers delivered next day, installed & fitted with no problems.”

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Posted 3 years ago

“Great products but very hard or impossible to speak to someone in person which would of been really helpful”

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Posted 3 years ago

“Excellent communication from delivery company,well packed and courteous driver.”

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Posted 3 years ago

“Ordering process easy. Would have been helpful to receive call, text or email before early am delivery so I could have been prepared!”

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Posted 3 years ago

“Yeah was alright”

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Posted 3 years ago

“Received a short shower screen promptly and have fitted the screen and it’s good. No leaks out the side now.”

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Posted 3 years ago

“Arrived quickly. Easy to fit. Looks good quality”

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Posted 3 years ago

“Good, delivery could be quicker but overall happy”

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Posted 3 years ago

“Good quality product. Prompt delivery. The item was left on the doorstep in full view of passers by and could have been left in a more obviously secure place bear our front door, although realise this was the responsibility of the delivery service and not specifically Victorian Plumbing. Overall very pleased with our item.”

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Posted 3 years ago

“Good service .Quick delivery.only thing at fault was I couldn't see the fixing on back of toilet and directions on leaflets bit miss leading.toilet seat fits but looks to short in length although I measured it and went by Victorian plumbing size which doesn't match”

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Posted 3 years ago

“Radiator was great, however the delivery driver tried to turn his lorry around in our driveway and hit the wall next door, causing extensive damage. He then drove off without reporting it. He must have been aware of the collision as he drove off in the direction he was facing originally. Hopefully the delivery company will put this right? My neighbour has contacted them.”

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Posted 3 years ago

“Ordered samples and arrived”

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Posted 3 years ago

“Mostly fine,but where is the suction bar i ordered.?bath mat arrived,but no rail”

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Posted 3 years ago

“Shower screen probably OK but aluminium supports much flimsier than original. Fitting instructions probably incorrect stating use an 18mm spacer which would have left a gap for water to escape. Liked the hand rail with support for shampoo etc. Biggest problem was it arrived on 2 pallets with cross bracing which the delivery driver would not take back I had to saw apart and take to recycling. Had to wait in all day for the delivery.”

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Posted 3 years ago

“Items all arrived in a timely manner with no damage.”

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Posted 3 years ago

“Good company with high quality products”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Good quality taps, delivery arrived sooner than expected.”

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Posted 3 years ago

“Bathroom suite was well priced and is good quality. 1 star short as the delivery driver was rude, unhelpful and refused to stay whilst the delivery was checked for any damage.”

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Posted 3 years ago

“Lovely colour but doesn’t quite fit my tush”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,774 reviews