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Victorian Plumbing Reviews

4.5 Rating 19,558 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

4.5

Based on 19,558 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 3rd May 2024

Victorian Plumbing 5 star review on 12th February 2024

Lindsey Kennedy

Victorian Plumbing 5 star review on 16th December 2023

Victorian Plumbing 5 star review on 10th November 2023

Victorian Plumbing 5 star review on 22nd October 2023

Caroline Collier

Victorian Plumbing 5 star review on 18th September 2023

Victorian Plumbing 5 star review on 4th March 2023

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good service and prompt delivery.”

Posted 2 years ago

“Delivered earlier than expected, very good product.”

Posted 2 years ago

“Whole process of ordering was very easy, the prices were competitive and the goods were delivered on the day arranged. As with other companies, the order arrived well trussed up on a pallet. Unfortunately it was heavy and too tall to fit in my garage. ( Fitting was postponed till January so goods had to be stored). Disposal of the emptied pallet was very difficult and had to be crow-barred apart and there were loads of nails. This method is presumably easier for the company but not for the average customer so I marked it down for this reason.”

Posted 2 years ago

“Fast efficient service description all there but check everything don’t assume”

Posted 2 years ago

“Fine service. Quick delivery. Friendly driver”

Posted 2 years ago

“It turned out what I exspect Ed no surprises”

Posted 2 years ago

“Great service, great products.”

Posted 2 years ago

“Product as described I would have liked the option to get an extra shelf”

Posted 2 years ago

“Bath was delivered, but pallet was broken at the bottom and it couldn't be brought up the drive. I have a bad back and it had to be left there until my husband came home after work. This would have been a disaster if I lived alone”

Posted 2 years ago

“quick delivery, just what i was looking for but when you take something out it tilts,but does the job”

Posted 2 years ago

“The item arrived when they said it would and it was in good condition. However, we are stil l waiting for a bath which should have arrived a week ago.”

Posted 2 years ago

“Prompt service, delivered on time.”

Posted 2 years ago

“Product arrived as promised not fitted tap yet so can’t say how good it is…”

Posted 2 years ago

“Good customer service and helpful and friendly.”

Posted 2 years ago

“Very pleased with the order. Delivery was on time. Plenty of emails/texts to keep me informed of progress and when the delivey was going to arrive.”

Posted 2 years ago

“They provide a reasonable service”

Posted 2 years ago

“Ordering online was very good. Delivery was a little misleading. It was stated that the shower screen would be delivered on a pallet. It was not although not a problem since I did not have to dispose of the pallet.”

Posted 2 years ago

“service very good, however the return of the product was expensive, i will consider another supplier in future.”

Posted 2 years ago

“Good service, delivery can be difficult to pinpoint but they answered queries well. Bought all separate items from them and all arrived in great condition. The pallets were delivered to the road so be wary if ordering anything heavy as we were told that the drivers aren't allowed to unpack or lift anything.”

Posted 2 years ago

“I'm pleased with my electric shower it is fitted and working”

Posted 2 years ago

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Victorian Plumbing is rated 4.5 based on 19,558 reviews