Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,934 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

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“Excellent product range and prompt delivery service.”

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Posted 6 months ago

“Excellent choice easy ordering. Fast efficient delivery, excellent quality. Very happy and pleased with the whole experience.”

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Posted 6 months ago

“Easy ordering process, good price, only downside the whole order came in dribs and drabs ( 3 lots ) and one of them the tailgate had broken so had to handball it off then made me take the pallet , over all happy , please come up with a way to take the pallet back and reuse them”

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Posted 6 months ago

“Order came as described and quick.”

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Posted 6 months ago

“Too small tiles to get any idea”

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Posted 6 months ago

“We have used Victorian Plumbing for a lot of bathroom items for our house refurbishment and they have been very good. Orders arrive quickly and a couple of wrong delivery was dealt with very quickly and efficiently. Would recommend.”

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Posted 6 months ago

“Arrived very fast in great condition. Exactly what we ordered. Really liked the product. Reasonable price compared to other products on market. Overall great purchasing experience”

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Posted 6 months ago

“Nice product and fast delivery. The delivery person was really nice - very helpful.”

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Posted 6 months ago

“very good choice and easy purchase process”

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Posted 6 months ago

“I was looking for some tile, I requested a sample which came promptly. Unfortunately it was not quite what I was looking for, but the service was excellent.”

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Posted 6 months ago

“Easy to order, item came very quickly. Everything was perfect and nothing missing. Quality was good and eveything went together perfectly. Got no complaints at all.”

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Posted 6 months ago

“Perfect replacement for a curved shower screen seal.”

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Posted 6 months ago

“Easy website, great communication through the order & swift delivery”

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Posted 6 months ago

“Always quick and easy service, never had any problems over a number of years if ordering.”

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Posted 6 months ago

“Very impressed. Very clear description of bath shower taps unit (Chatsworth). Fits and works perfectly. Levers are great - very impressed and service excellent. Not as chunky as my last heritage set but they were dreadfully expensive.”

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Posted 6 months ago

“Excellent service, ordered on Sunday, delivered on Tuesday. Good communications from the courier and I was kept up to date with delivery times and options. Would use again.”

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Posted 6 months ago

“arrived with slightdent on the side and not in perfect condition. but the cost of return was too high!!”

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Posted 6 months ago

“Excellent service quick delivery and super product”

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Posted 6 months ago

“Didn’t answer e mails . Went on live chat asked for someone to call me. I am going back to my visa company for a chargeback. The items are missing parts . Every request has been ignored. Never again!!”

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Posted 6 months ago

“Very easy to order, item came quicker than expected”

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Posted 6 months ago

Victorian Plumbing is rated 4.5 based on 19,934 reviews