Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,784 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,784 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. Very easy site to use and quick delivery.”

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Posted 4 years ago

“Really good pre-sales advice, and very prompt delivery.”

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Posted 4 years ago

“Quick, easy to order. We were well informed and updated about delivery. We will use VP again👍👍”

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Posted 4 years ago

“Items arrived very quickly, within a couple of days. The bathroom taps and bathroom lighting was just as described and were of good quality. Very pleased with our purchases. We would use them again.”

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Posted 4 years ago

“Ordering online was easy; the goods came on time and delivery driver was helpful.”

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Posted 4 years ago

“Delivery was quick and prompt very pleased with quality of products I purchased will definitely buy again from Victoria plumbing thanks”

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Posted 4 years ago

“Quality items & delivered really quickly; exactly what you need when you’re in the middle of a project. Prices are excellent too.”

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Posted 4 years ago

“What I wanted delivered promptly”

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Posted 4 years ago

“Easy to use website, prompt delivery, no problems”

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Posted 4 years ago

“Good supplier to deal with. No problems.”

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Posted 4 years ago

“It was easy to choose and order using the wish list facility. The good look of good quality although I have not unpacked properly yet.”

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Posted 4 years ago

“Excellent goods. Very helpful advisors. Quick and efficient delivery service”

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Posted 4 years ago

“Very happy with the service came quickly and was kept informed at every step of the way.”

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Posted 4 years ago

“Good prices quick delivery good quality nothing else to really say”

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Posted 4 years ago

“Order didn’t arrive”

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Posted 4 years ago

“I have had two deliveries from Victoria Plumbing in the last 2 weeks for a bath, panels and only today, a shower panel. Both deliveries have been very poor - the first delivery had a very rude driver who would not help open the merchandise to check and told me he was on his break. The second delivery driver who attended today had his van packed to the brim and was literally pulling and shoving things around and when I asked him to check the delivered product with me he said no; and that I should check it myself and if I had a problem, I should contact Victoria Plumbing myself who would send another delivery. Very poor service for both deliveries is NOT acceptable. VICTORIA PLUMBING, YOU CAN DO BETTER!!!”

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Posted 4 years ago

“Arrived on time and good quality but previous return incurred postage costs which is not good customer service in my opinion”

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Posted 4 years ago

“Ordered a shower unit and a vanity unit which came very quickly and looks great. Excellent website and great products. Just ordered a tap and toilet roll holder and been notified it has been despatched within 2 hours of ordering. Great service.”

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Posted 4 years ago

“Placed my order on line, arrived on time, everything was correct. Now installed and looks fantastic, wonderful value for money. 100% recommend”

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Posted 4 years ago

“Fast, reliable and good quality”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,784 reviews