Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,947 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,947 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good products and fast delivery”

Helpful Report

Posted 4 years ago

“Jamie was very helpful in assisting my purchase. The items took over a week to arrive but this was the arrival time of standard delivery so no faults there. The Shower head looks of sound build and good quality unfortunately the golden shade did not match the remaining of the items in the bathroom. This is hard to judge online with pictures. Overall I am satisfied, but I would have benefited from the disclaimer that the colour was very soft gold more towards silver than gold.”

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Posted 4 years ago

“Excellent service by Daniel”

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Posted 4 years ago

“Very good service can’t fault the Experience”

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Posted 4 years ago

“Price range options were good; delivery was very quick; and happy with product.”

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Posted 4 years ago

“It was very straightforward to order and the initial communication was excellent. However, the shower tray and cubicle I ordered was delivered with no notice despite promising to keep me informed. Luckily, it all worked out as there was someone at home. The quality of the goods are very good.”

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Posted 4 years ago

“Iv used Victoria plumbing allot the choice is second to none however Iv always been disappointed with the seemingly over priced delivery nonetheless brilliant service !”

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Posted 4 years ago

“Excellent service - everything arrived in the promised delivery date, and was all as described.”

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Posted 4 years ago

“Always a fantastic service from Victorian Plumbing. They have a great range of high quality products at very good prices.”

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Posted 4 years ago

“Not the first order we have placed, nor will it be the last. Excellent service, as usual.”

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Posted 4 years ago

“I appreciated an email exchange to clarify the parts required”

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Posted 4 years ago

“Excellent service, fast delivery.”

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Posted 4 years ago

“Excellent service, delivered in a timely manner with all items being securely packaged.”

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Posted 4 years ago

“Very good service from start to end. Good quality products with good pricing.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Really professional delivery and very good quality. Items well wrapped and protected. Online experience was simple. Many thanks”

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Posted 4 years ago

“I ordered floor tiles, shower, vanity unit and tap, shower cubicle. Delighted with everything.”

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Posted 4 years ago

“I ordered a sink mixer tap and a basin mixer tap which I had been awaiting delivery from another company for over 2 weeks. Victorian Plumbing delivered these 2 items in 48 hours, couldn’t believe it, efficient service. Totally recommend.”

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Posted 4 years ago

“Good, accessible website with easy ordering process, completed by VERY rapid and efficient delivery. Will return for future orders!!”

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Posted 4 years ago

“Fantastic service. Website very easy to use. Packaged well. Kept updated at all times. Would recommend to everyone”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,947 reviews