Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,783 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,783 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lots to choose from, good prices. Good communication and very fast delivery, what more could you want.”

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Posted 4 years ago

“Ordered and delivered without delay.”

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Posted 4 years ago

“Easy to use web site. Made an error on my order, they quickly resolved and sent it on the same pallet saving me additional shipping costs”

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Posted 4 years ago

“Very pleased with the prices and the options I had for delivery times and dates. All a very positive experience and would shop there again.”

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Posted 4 years ago

“Found everything on the website what I needed for my bathroom refurb. Goods were delivered on a pallet in about 5 working days.”

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Posted 4 years ago

“Great service, great quality products- fair prices! 👍”

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Posted 4 years ago

“Easy to order online. Good delivery options”

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Posted 4 years ago

“good service and product”

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Posted 4 years ago

“Despite not being able to get anyone on the phone, Victorian Plumbing were able to do everything that was needed to get my bathroom suite delivered. The delivery guys were incredibly patient in an awkward situation. Thank you!”

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Posted 4 years ago

“Vast delivery and great products.”

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Posted 4 years ago

“Good prices. Quality gear. Great delivery service, always well packed and good communication.👍”

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Posted 4 years ago

“Good service and delivery”

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Posted 4 years ago

“Speedy delivery. Good quality item. Will definitely use this company again”

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Posted 4 years ago

“V good service”

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Posted 4 years ago

“Good quick service. Product was as described and fits. one thing. Your contract is with PDP to deliver it. But before I had confirmation I had a fake text claiming to be from Hermes asking to re-schedule my delivery. While I get these occasionally I can't help feeling there is a connection to the PDP delivery - issue with the software?”

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Posted 4 years ago

“Very poor service, waited a long time”

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Posted 4 years ago

“Easy site to navigate through and good selection of sizes to choose from with very good communication regarding delivery.”

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Posted 4 years ago

“Great friendly service.”

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Posted 4 years ago

“Prompt delivery and great communication”

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Posted 4 years ago

“Items were delivered promptly but the shower came with parts missing and the process in order to get the missing parts sent to us was long and ridiculous. Ended up having to pay a plumber for way longer than I should have because they needed ‘proof’ that I hadn’t gotten the part.”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,783 reviews