Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,947 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,947 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

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“Worst shopping experience online i have ever had”

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Posted 4 years ago

“Love the tiles, really good quality! Quick and effortless delivery”

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Posted 4 years ago

“The service was very quick and I'm really happy with the quality of the product. Cheapest I found online and I'm so impressed. Easy and straightfoward.”

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Posted 4 years ago

“Fast delivery, good service and value for money.”

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Posted 4 years ago

“Very good service, ordered online no problem. Delivery excellent, came on time and placed in the garage.”

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Posted 4 years ago

“Great service fast delivery”

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Posted 4 years ago

“These mats are great for making showering safer. Plus they roll up neatly…and don’t go mouldy.”

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Posted 4 years ago

“Order delivered early”

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Posted 4 years ago

“No returns process that allows collection of customers components even answer a charged rate”

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Posted 4 years ago

“my bath was damaged by the delivery compony . hidden by packing tape. i sent photos and an email tha. night to Victoria pluming's complaints department and i have not heard anything back”

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Posted 4 years ago

“I ordered a shower head online. It was despatched and delivered promptly, arriving earlier than expected. Good service.”

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Posted 4 years ago

“Great service. From ordering to delivery cant fault service. Thanks”

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Posted 4 years ago

“I ordered a unit and new basin for my bathroom and the quality is amazing. Fast delivery and very well safely packaged. The unit came already built and no messing around building it. I ordered for next day and it came on time with updates on the journey of the package. I heard this was the best place to order from and I am glad I ordered from here. Thanks”

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Posted 4 years ago

“the service was good and the time commitment was kept”

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Posted 4 years ago

“Efficient & speedy service”

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Posted 4 years ago

“Item as described and the cheapest price I could find!”

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Posted 4 years ago

“I am very pleased with the service from ordering to delivery, can't fault it”

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Posted 4 years ago

“Quick delivery with excellent service. They phoned to arrange delivery day and then called an hour before drop off to ensure someone present. Products yet to be fitted so cannot comment on quality etc yet.”

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Posted 4 years ago

“Order was not delivered on the day it was promised. I wasted time waiting in for it. I also found the website not at all helpful in trying to report the non delivery. Item should have been here last Tuesday but still not arrived. Very poor service and won’t be shopping again. Jerry Pickering”

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Posted 4 years ago

“Quick delivery, great price, nice quality item”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,947 reviews