Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,941 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery once advised it had shipped”

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Posted 3 years ago

“Couldn’t telephone concerning my item being delivered to a empty house and left on the front luckily the owner came to check the property and found it”

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Posted 3 years ago

“Happy with the product and service”

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Posted 3 years ago

“Great range of products, well packaged for delivery, everything arrived in one piece!”

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Posted 3 years ago

“Our new bare metal lacquered radiator and curved chrome towel rail we're delivered on time and we are delighted with how they improve our old kitchen and utility room. Thank you Lawrence!!!!”

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Posted 3 years ago

“Excellent service Rapid delivery Great products 👌”

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Posted 3 years ago

“Product good quality Delivery efficient and fast”

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Posted 3 years ago

“Item well packaged and is of good quality.”

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Posted 3 years ago

“Good prices and great customer service 👍”

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Posted 3 years ago

“The quality of the tiles we received from Victorian Plumbing were high quality and arrived without damage. The customer service team were very helpful with our delivery.”

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Posted 3 years ago

“Easy on-line ordering, delivered on time and nice products. Many thanks,”

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Posted 3 years ago

“Excellent service and timely delivery”

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Posted 3 years ago

“I am so happy with my purchase of a bath from Victorian plumbing. Ordering was a brease, the delivery details where communicated well, via email and txt. The delivery driver was very helpful with getting the bath in my house and even took the pallet away so i didnt have to dispose of this. Will be using victorian plumbing in the future and will certainly be recommending them to anyone i know. Thankyou for such a straight forward easy order and delivery!”

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Posted 3 years ago

“Everything from the ordering to delivery was excellent. The choice of goods is phenomenal and the varied prices suit everyone’s pocket. The items arrived on time and so well packaged. Thanks Victoria plumbing for making the bathroom refurb easy.”

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Posted 3 years ago

“Very long dispatch, wrong dispatch details corrected by courier but lost 1 days work due to error”

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Posted 3 years ago

“Product arrived quickly and was excellent quality.”

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Posted 3 years ago

“Excellent product (replacement toilet seat) and very speedy delivery. The website was simple and easy to use.”

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Posted 3 years ago

“I didn’t find shopping with these very easy there delivery was good but trying to get a phone number for them is impossible to descuss returns and then you have to pay a lot to get them returns done , I’ve now managed this but the refund is wrong and again you can’t ring them you have to go on chat that takes ages”

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Posted 3 years ago

“Great quality products at sensible prices”

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Posted 3 years ago

“Really pleased with our bathroom from Victorian Plumbing. We designed and built it ourselves (lockdown project) so easy returns and quick deliveries was important to us to source the materials. Also having installation guides and measurements on product web pages very helpful.”

Victorian Plumbing 5 star review on 6th February 2022

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,941 reviews