Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,941 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a new toilet roll holder online. Very speedy delivery, well packaged. Really sturdy product in comparison to those sold by B and Q or other stores. A bit more expensive but worth it.”

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Posted 3 years ago

“Arrived on time good light”

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Posted 3 years ago

“The delivery arrived on time, and with no damaged items and my ordered items are well made and value for money”

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Posted 3 years ago

“I ordered some bath panel clips from Victorian Plumbing, they were cheaper than eBay and Amazon and arrived after only a couple of days. Well wrapped and worked perfectly. Very happy with my purchase”

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Posted 3 years ago

“Fast delivery and good product.”

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Posted 3 years ago

“Shower screen beautiful but delivery appalling.”

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Posted 3 years ago

“The site was easy to use and the products arrived quickly. They’re great quality and we were really impressed with the service.”

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Posted 3 years ago

“EASY TO NAVIGATE, EASY TO ORDER, QUICK DISPATCH”

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Posted 3 years ago

“Good efficient service”

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Posted 3 years ago

“excellent quality and fast service”

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Posted 3 years ago

“I have found Victorian Plumbing to be one of the better sites on the internet for delivering when they say they will, good quality products and being able to get in touch easily when needed. The only reason I didn't give them 5 stars is the increase in the price of a towel radiator. I bought one in September 2021 then again in Jan 2022 with a £100 mark up . From £299.95 to £399.95 ! A little extravagant but a very smart rad and couldn't find one any where else as nice so I justified paying the extra !”

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Posted 3 years ago

“I have used this company several times and have had no problems. Goods have always arrived in good condition and on time.”

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Posted 3 years ago

“Easy to assemble and install, great whirlpool, powerful pump.”

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Posted 3 years ago

“very pleased with the service products looks great in the bathroom would highly recommend”

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Posted 3 years ago

“Quick and easy”

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Posted 3 years ago

“Just made things simple and easy.”

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Posted 3 years ago

“Arrived as promised all good.”

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Posted 3 years ago

“Victoria plumbings products are fine although the delivery firm they use are quite the opposite. Got a two hour window 9-11 rang at 11:30 told its now between 12-15:00. Communication between haulage and customer could save time and ultimately money”

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Posted 3 years ago

“Very efficient service. The product I ordered was delivered quickly and was exactly as described.”

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Posted 3 years ago

“Products are good quality and delivery was quick. Disappointed with the dimensions given on the website for the wash hand basin as it didn't include for the waste which is approx 100mm lower than the dimension stated on website.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,941 reviews