Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,795 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,795 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering minimum fuss although extra parts needed could be clearer. Swift delivery Good products and cheap prices Would recommend”

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Posted 6 years ago

“Well packaged. Arrived on time. A note in the instructions about magnetic polarity would have helped my plumber install the sliding door !”

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Posted 6 years ago

“Good quality product and reasonalbe prices.”

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Posted 6 years ago

“Easy to navigate site, competitive pricing and good selection of items”

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Posted 6 years ago

“I found Victorian Plumbing to be helpful, the delivery was prompt and the goods of a high standard. I am ordering through a trade account which offers me a personalised dashboard with discounts and offers.”

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Posted 6 years ago

“Yes service was quick and efficient with problems”

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Posted 6 years ago

“Great website, arrived in good condition but delivery driver was grumpy”

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Posted 6 years ago

“Item as described Quick delivery Would use again”

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Posted 6 years ago

“Easy to navigate the website and quality of the goods is really good.”

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Posted 6 years ago

“Good price, fast and efficient delivery.”

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Posted 6 years ago

“easy to follow web site, very helpful”

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Posted 6 years ago

“Good, reliable delivery and products were good quality and reasonably priced.”

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Posted 6 years ago

“Ordering online was simple and delivery was on time”

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Posted 6 years ago

“Prompt delivery and in good order. No complaints.”

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Posted 6 years ago

“Good value, good product and fast delivery”

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Posted 6 years ago

“Everything delivered on time as ordered and very well protected.”

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Posted 6 years ago

“ordered goods required very easy to use, delivered and put away very prompt good service received”

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Posted 6 years ago

“Website was very easy to use and the products arrived well packaged. My only criticism is I never received a two hour time slot like the phone operator said I would which meant I was not at the property when the delivery arrived. When I tracked the delivery it said 17:00 but it arrived at midday.”

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Posted 6 years ago

“Good product delivered on time. Only gripe is expensive delivery compared to many online retailers.”

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Posted 6 years ago

“Products were in good order on delivery. But delivery driver only notified me by phone when outside the delivery address. I then had a stressful drive from my workplace while he made another delivery.”

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Posted 6 years ago

Victorian Plumbing is rated 4.5 based on 19,795 reviews