Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,788 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in good time & in good condition. Only down side is the toilet seat is very cheap & flimsy. Looks good now installed & no problems with the fitting.”

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Posted 5 years ago

“Products seem great.. but as yet not fitted.”

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Posted 5 years ago

“Item recieved in good condition .I am happy with order.”

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Posted 5 years ago

“All very good but because I ordered parts in two orders on the same day, one part of the order was delayed for two days, meaning I had to wait in and lose work.”

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Posted 5 years ago

“Easy to use website , the items were delivered quickly . Could not give a 5 as had problems with paying on line so had to ring up to check if the Payment had gone through ! But helpful person on the phone .”

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Posted 5 years ago

“Nice looking radiator. Not cheap, but looks good.”

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Posted 5 years ago

“All items delivered when promised. The communication was great. New exactly what to expect from the courier ..... thanks.”

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Posted 5 years ago

“Top supplier with fast delivery and interest free credit.”

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Posted 5 years ago

“Easy to use website & very prompt service”

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Posted 5 years ago

“Very happy with the products, prices, delivery and after service.”

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Posted 5 years ago

“Arrived on time looks all.food so far”

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Posted 5 years ago

“Quick and easy ,no problems great service.”

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Posted 5 years ago

“Staff very helpful in identifying and sorting out an order for a product not on the website. Item arrived the next day much quicker than I expected.”

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Posted 5 years ago

“They kept me updated on my order .”

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Posted 5 years ago

“Excellent value in the sale offers with top brands being listed. Fast delivery and easy payment process. One small criticism - some product description on materials not found - the item I looked at was a shower head with a white hand grip. No details of hand grip material - I wanted ceramic not plastic but product details did not specify so I did not buy it as I could not find enough information and didn't want to have to return an internet purchase.”

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Posted 5 years ago

“Product looks good but fittings were European not UK had to get a UK toilet fill valve. Delivery was told between 9am and 5pm when called day before. First off lorry next morning at 7:30 am!!!”

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Posted 5 years ago

“ordered a thing and it turned up, I installed it and it worked, and it was priced ok, pretty much all I'm after in plumbing items..”

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Posted 5 years ago

“Everything arrived intact and of good quality only negative was it was expected on the Monday and came the next day”

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Posted 5 years ago

“Web site, Communication, Delivery and Price are all fab. Still awaiting installation of items so I am unable to comment on item quality - but expecting great things! Will comment when bathroom is installed.”

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Posted 5 years ago

“There was no much notice given for delivery so boxes (heavy) were left to the neghbours. Items were as described and seem good quality.”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,788 reviews