Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,934 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good process all round”

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Posted 9 months ago

“Product arrived very quickly, and the part was of excellent value and hugh quality. Furthermore the part was easy to fit with clear instructions.”

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Posted 9 months ago

“Terrible communication shocking”

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Posted 10 months ago

“A great selection of goods to choose from.”

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Posted 10 months ago

“Prompt delivery, tap looks good quality.”

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Posted 10 months ago

“Excellent service”

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Posted 10 months ago

“Product was as expected - good Quality”

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Posted 10 months ago

“Good products.”

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Posted 11 months ago

“product supplied are ok , but fittings dont work in the well on intsallation . contacted the help as we have a problem with the shower base , still no call or email back from victorian plumbing i was infromed by you help chat that i would be contacted back with 24 hrs , still waiting , no bathroom now for 10 day very poor customer service after spending £600 with you . would not recommed your service to any one .”

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Posted 11 months ago

“Good and fast service”

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Posted 11 months ago

“Excellent value, quality and fast delivery. Thanks so much!”

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Posted 11 months ago

“Paid online for new shower and eventually plumber came but not all parts were there. Ended up going to our local builders merchant and sourced the missing part there. Stick to local companies in my case the online experience didn’t work for my family”

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Posted 11 months ago

“My products were never delivered. Instead I recived a refund.”

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Posted 11 months ago

“We have shopped at Victoria Plumbing before and d always the service and quality of sanitary products is second to none. I cannot recommend them high enough, I can say “if you have tried the rest it’s now time to try the best.”

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Posted 11 months ago

“Amazing product, great price”

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Posted 11 months ago

“Quick delivery, great products, just slightly pricey delivery.”

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Posted 11 months ago

“The service was absolutely superb from ordering to delivery, no further words are necessary simply excellent.”

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Posted 11 months ago

“I ordered a Belfast sink and it arrived on the appointed day in perfect condition. I 'm very pleased with my purchase, Thank you Victoria Plumbing!”

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Posted 11 months ago

“VP were fine but let down a bit by the courier”

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Posted 11 months ago

“Toilet sear arrived on time, well packed and looks lovely on my toilet. Thanks. Gary 😊👍”

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Posted 11 months ago

Victorian Plumbing is rated 4.5 based on 19,934 reviews