Victorian Plumbing Reviews

4.5 Rating 19,571 Reviews
88 %
of reviewers recommend Victorian Plumbing
4.5
Based on 19,571 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Victorian Plumbing Reviews

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Very pleased with the product and will definitely buy from this company again in the future, thanks for the opportunity to share this article and looking forward to seeing this company continue to support me.
Helpful Report
Posted 10 months ago
Goods were package fantastically with no damage on arrival. Delivery was on time and complete. The products are of good quality and great value for money!
Helpful Report
Posted 10 months ago
Radiator arrived with no damage and on the day that it was stated - excellent
Helpful Report
Posted 11 months ago
Exceptional customer service:) Best online store for all your bathroom needs.
Helpful Report
Posted 11 months ago
Easy to use website and helpful tech team . Good updates on delivery. Comprehensive range and would use again
Helpful Report
Posted 11 months ago
Not first quality products. No customer service Total rip off +441704778664 But found a number
Helpful Report
Posted 11 months ago
Iโ€™m very impressed with the Arezzo range, Iโ€™m used to hi end brands in the houses we work on, the Finnish is really good the weight is good and the fit is really good, would definitely recommend, great communication and fast delivery ๐Ÿ‘๐Ÿ‘๐Ÿ‘
Helpful Report
Posted 11 months ago
Having used Victorian Plumbing for both our bathrooms in the last month we are extremely pleased with the delivery, products and service provided. Our two bathrooms are looking fantastic.
Helpful Report
Posted 11 months ago
Really pleased with the product, the price and the delivery - all as advised. The driver carried the unit up to my flat without question - no mention of the "due to health and safety" rubbish other providers talk about. Highly recommended.
Helpful Report
Posted 11 months ago
Very pleased...
Helpful Report
Posted 11 months ago
excellent product, choice and service - thank you.
Helpful Report
Posted 11 months ago
Disappointed by lack of customer support.
Helpful Report
Posted 11 months ago
Item sent not as photo, was told it was my responsibility/ cost to return item....being in retail for over 40 years, I think not as it was false advertising. Spot difference in 2 pics
Helpful Report
Posted 11 months ago
Good communication about when my item would arrive. It came well packaged and on time. Very pleased with the item.
Helpful Report
Posted 11 months ago
Very good service Sensibly priced , canโ€™t fault it.
Helpful Report
Posted 11 months ago
The delivery completely let the company down. Sending the goods on a massive pallet to a retail customer and leaving at the roadside is awful, the property is unoccupied and empty and a 6 hour time slot was given which meant waiting for 6 hours at an empty house for the goods to arrive. There is con customer consideration, its all about how cheaply you can make the delivery to maximise your profit. I will not be ordering from Victoria Plumbing ever again.
Helpful Report
Posted 11 months ago
Ordering online was relatively straightforward. I also managed to add an item onto my already confirmed order easily. What was disappointing was the delivery. I was kept updated on when my pallet of good would be delivered and it all arrived as expected, however the delivery driver would not bring the items into the house. As I was not aware of this in advance., I had no way of getting the stuff inside until my husband returned home from work. I also live on a busy road so could not leave the house in case items from the package were taken.
Helpful Report
Posted 11 months ago
Very good service thanks.
Helpful Report
Posted 11 months ago
Everything went well from ordering to delivery which was exactly on time. Helpful and polite delivery driver. Pleased with the product. Just what we wanted.
Helpful Report
Posted 11 months ago
Delivered as ordered by Palletways, but didn't take into consideration the street and sent a big truck instead of a smaller van.
Helpful Report
Posted 11 months ago
Victorian Plumbing is rated 4.5 based on 19,571 reviews