Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,100 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,100 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

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“Excellent service, all items arrived safely .”

Helpful Report

Posted 10 months ago

“Returned goods and still waiting for a refund. They received it 16 days ago, customer serviced couldn't tell me when I receive it either.”

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Posted 10 months ago

“The hot tap turned up safe and sound no damage. We had it installed however no instructions on how it operates but we sussed it out in the end.”

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Posted 10 months ago

“Simple and easy web site to use when ordering products. The customer sertvice contact was very good and delivery completed on time as posted.”

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Posted 10 months ago

“Prompt and efficient delivery. Very good.”

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Posted 10 months ago

“great web site easy to follow had just what i needed”

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Posted 10 months ago

“Excellent product and delivery, no complaints”

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Posted 10 months ago

“Misleading practices. Although the 10 percent discount was clearly advertised on the page for customers purchasing from outside the UK, the reduction was not applied on the final invoice. Furthermore, during Black Friday, none of the discounts displayed across the website were actually honored. This is both unprofessional and disappointing. As property developers who place significant value on reliability, we will not be returning to this store.”

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Posted 10 months ago

“Right product quickly delivered.”

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Posted 10 months ago

“Nice mirror, heated area a bit slow to clear otherwise all good”

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Posted 10 months ago

“Very good product and outstanding customer service would recommend 👍”

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Posted 10 months ago

“Excellent service and quality product.”

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Posted 10 months ago

“The checkout process was simple and we were notified and updated with our delivery.”

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Posted 10 months ago

“Great product. Prompt delivery”

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Posted 10 months ago

“Shocking company! No customer service! Be warned!! All done by email!! They don’t give a flying xxxx!! Damaged goods!! Had to skip a new bath at £700! And buy local as zero contact!!”

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Posted 10 months ago

“Product was as described and sizes were accurate. Good quality item, reasonably priced. They kept me updated regarding delivery.”

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Posted 10 months ago

“Fantastic service, delivery arrived before due date. The product was installed within 10 minutes of receipt.”

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Posted 10 months ago

“Old age made ordering on line difficult, but huge thanks to EMILY who came to my rescue and phoned me directly and completed the order, also Kieron for swift money transfer. The order arrived safely and the bathroom looks fantastic, so many thanks to the great staff x”

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Posted 10 months ago

“Ordered a sample tile. Quick delivery and a lovely, solid item. Will be purchasing in the new year for lounge project. Thanks”

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Posted 10 months ago

“First class product Competative pricea First class delivery what more can you ask for keep up the good work i will be back”

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Posted 10 months ago

Victorian Plumbing is rated 4.5 based on 20,100 reviews