Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,776 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service had to change my order dealt with very quickly all arrived on time”

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Posted 10 months ago

“Efficient and easy to navigate website.”

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Posted 11 months ago

“No expert help on line or by phone Why give the options below cant phone Live chat is no help don't know products”

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Posted 11 months ago

“Item very well made and finnished”

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Posted 11 months ago

“Good quality bathroom furniture from Victorian plumbing. Delivered promptly and packaged really well without any damage when delivered I would definitely recommend Victorian plumbing”

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Posted 11 months ago

“A good one-stop shopping platform for all the bathroom items. I am pleased with the 3D design model to help visualise the bathroom with all the fittings and items. the delivery was quick and the pricing is reasonable in my opinion.”

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Posted 11 months ago

“Account manager very helpful and understanding. Pallet delivery team informative they listen to your reqirement and give a good service. Delivery came within two working days. Product arrived securely wrapped and in excellent condition. The Burlington range is of a high quality. Overall very pleased with the service given by all. Thank you.”

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Posted 11 months ago

“Product arrived quickly”

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Posted 11 months ago

“Easy to order and quick delivery”

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Posted 11 months ago

“Comprehensive product range, well designed website and competitive prices. Follow up questions handled professionally and courteously within advised timelines.”

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Posted 11 months ago

“A very smooth service - good communication & delivery. Goods are still boxed, but they all look in good order.”

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Posted 11 months ago

“Easy to order from website with no fuss. Promt delivery of items.”

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Posted 11 months ago

“So I bought multiple Hudson and reed shower mixers. Installed them all and one had a slight leak! Tightened it up as much as I could but still weeping unfortunately. Know contact number, have to open a chat, send emails, wait for reply, ask to send videos. All one major long headache. Better off going to a local plumbing center. Could have just popped in and exchanged. Not it’s holding up a job! And still waiting for someone to get back to me regarding the video I sent in.”

Helpful Report

Posted 11 months ago

“So I bought multiple Hudson and reed shower mixers. Installed them all and one had a slight leak! Tightened it up as much as I could but still weeping unfortunately. Know contact number, have to open a chat, send emails, wait for reply, ask to send videos. All one major long headache. Better off going to a local plumbing center. Could have just popped in and exchanged. Not it’s holding up a job! And still waiting for some idiot to get back to me regarding the video I sent in.”

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Posted 11 months ago

“delivery carried out on time and by an extremely helpful driver. all in good condition and thanks”

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Posted 11 months ago

“Bought a shower bath with shower screen bath plug and shower taps. Everything fitted without any problems.quick delivery.”

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Posted 11 months ago

“Fast efficient service very helpful staff. Shower tray just what we wanted.”

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Posted 11 months ago

“Simple to use website and good correspondence. Delivered on the day requested. Our bathroom consisted of three separate orders good service all round would recommend to anyone.”

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Posted 11 months ago

“Very easy to order and delivered very promptly”

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Posted 1 year ago

“Super slow! Super irresponsible.”

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Posted 1 year ago

Victorian Plumbing is rated 4.5 based on 19,776 reviews