Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,934 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy customer,amazing quick delivery and amazing service .”

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Posted 8 months ago

“Great service and good value!”

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Posted 8 months ago

“Ordered a bathroom basin very good price delivered quickly looks lovely”

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Posted 8 months ago

“Although nothing is installed yet, I've been impressed with the quality of the items I've received.”

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Posted 8 months ago

“Incompetent: Why does it take 7 days between reciving an order and arranging/advising despatch? 9 days in total and the courier only took 2 of them.”

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Posted 8 months ago

“Website easy to use - found what I was looking for quickly. Checkout easy and item delivered propmptly.”

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Posted 8 months ago

“I have to say, you've been absolutely fantastic, from beginning to end. Even with an item that you were out of stock, your customer service has been promptly proactive, interested and kind, which is so rare nowadays. You gave me a quick refund without any headache. My husband and I are pleasantly surprised. Please do treat your staff nicely, and they'll treat us nicely. Thank you very much for everything and we'll go firstly to you next time we're renovating.”

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Posted 8 months ago

“Smooth operation from start to finish. Communication was excellent. 👏👏”

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Posted 8 months ago

“The products I purchased was exactly what I needed and good quality at a great price”

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Posted 8 months ago

“Fast and easy to order”

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Posted 8 months ago

“My shower fitting arrived on time and once fitted functioned correctly. It did exactly what it said on the tin bath.”

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Posted 8 months ago

“good quality but not clear on what is included and what extra is needed”

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Posted 8 months ago

“Excellent service from start of order to delivery, could not fault service.”

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Posted 8 months ago

“great product noy fotted as yet but same quality as original ones”

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Posted 8 months ago

“Trally pleased with our new toilet seat it fits perfectly. We purchased our bathroom from yourselves and needed a replacement seat and thankfully we could still get one to fit. It’s comfortable when sitting and also like the soft close feature.”

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Posted 8 months ago

“Good product quick delivery. Check delivery options vary according to what you order together”

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Posted 8 months ago

“This is absolutely stunning”

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Posted 8 months ago

“There were several issues, sadly. The driver did not wait for us to inspect the products, simply left, despite us asking him to wait. The sink was faulty. We had it installed because we needed it. But we made a picture of the faulty part.”

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Posted 8 months ago

“Great items quick dispatch”

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Posted 8 months ago

“The products were delivered on time and were packaged very securely. I was very impressed with the quality of the products, I felt that they were very good value for money.”

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Posted 8 months ago

Victorian Plumbing is rated 4.5 based on 19,934 reviews