Vape Town Reviews

Name: Vape Town
Rating: 4.79

4.8 Rating 7,920 Reviews

95 %

of reviewers recommend Vape Town

4.8

Based on 7,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vape Town:

We have an enormous range of vaping hardware and e-liquid available to you all with same day despatch and shipping. We stock e-liquids from world famous companies such as Cosmic Fog and also have a great range of UK made liquids.

We hand pick all our products from the likes of Kangertech, Aspire, iSmoka Eleaf, Innokin, Sigelei and Efest. Our direct relationships with these brand leaders enable us to get the very best pricing for you our customer. So if your looking for a simple 650mah battery or coil and cotton for you RDA you in the right place.

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Vape Town 5 star review on 7th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service and on line shop at first were great, couldn’t fault it. Such a shame it didn’t last as I would’ve been a long term customer. So I’m still waiting for my on line order, which I did a month ago. Each time I email “Customer Services” I get fobbed off. I’ve asked for a refund and still nothing!!!”

Helpful Report

Posted 8 years ago

“Sorry cape town, Where shall we start That poor lad who works in your shop in Bletchley mk , well he spent half an hour trying to talk to his boss who was also talkin to someone else, whilst I stood with my friends like an idiot, that poor lad did everything he could do but as it was his boss who had to sort the problem , there was nothing he could do except apologise, which he kept doing whilst still trying to get his bosses attention. Twice I have had a problem out of two orders first time, that's when I should have gone in but was busy as was goin away. This time I therefore had two problems which I do hope the lad did not get into trouble for sorting out , still waiting to see if the first problem is sorted as didn't get chance to stand and wait, the following day found it hard to get through SO STILL IN DOUBT,SORT OUT THE WAY YOU DEAL WITH CUSTOMERS AND DEAL WITH THE PROBLEMS. HOW WOULD YOU FEEL IF IT WERE YOU”

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Posted 8 years ago

“I ordered the wrong liquid and emailed 3 or 4 times to ask if I could exchange it . I must have been speaking in a foreign language ---no help whatsoever . Will NEVER deal with them again. However the Barnstaple shop have been most helpful to rectify the matter”

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Posted 8 years ago

“They service was poor, they was very slow with the responses from already having a problem with my order, went into store they seemed very uninterested in what I had to say. Very disappointed”

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Posted 8 years ago

“Absolute rubbish service ordering online. Have had a problem 'receiving my order and just don't seem to care at all. Customer service doesn't appear to be a concern”

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Posted 8 years ago

“You have Run out of pink lemonade every time I come to your shop”

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Posted 10 years ago

Vape Town is rated 4.8 based on 7,920 reviews