Vape Town Reviews

Name: Vape Town
Rating: 4.79

4.8 Rating 8,059 Reviews

95 %

of reviewers recommend Vape Town

4.8

Based on 8,059 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

About Vape Town:

We have an enormous range of vaping hardware and e-liquid available to you all with same day despatch and shipping. We stock e-liquids from world famous companies such as Cosmic Fog and also have a great range of UK made liquids.

We hand pick all our products from the likes of Kangertech, Aspire, iSmoka Eleaf, Innokin, Sigelei and Efest. Our direct relationships with these brand leaders enable us to get the very best pricing for you our customer. So if your looking for a simple 650mah battery or coil and cotton for you RDA you in the right place.

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Vape Town 5 star review on 7th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vape Town sends me receipts for items I have not bought. I am no longer able to use my points either. This means that it’s likely someone at the firm is using my ID and email for these own scam. I have written to the company with no reply ever coming. I would never use the company again.”

Helpful Report

Posted 8 years ago

“Been given the wrong coils twice had to come back three times in my last visit the pink hair rude woman wouldn’t change them even though the owner said they were wrong told me I had to come back again she was the rudest person I’ve had to deal with even told me please don’t cone back so now I’m gonna have to pay a different shop for the correct coils ur shop is a joke with no knowledge of what they sell I’ll never comeback”

Helpful Report

Posted 8 years ago

“Hi there,it’s nice to buy their faulty products and after 5 days being 2 times at the store regarding the same problem they said that it’s not their problem even if I showed them that the product it’s defective in the store. Got receipt,no visible damage on the product by the user and they don’t care,they told me to contact the manufacturer,that’s a good joke. Waste of time and fuel going to the store 3 times with the same problem on a new product that wasn’t even opened by me(was in the exactly state how the salesman assembled it in store,nobody messed around with it) I’ll make a legal complaint,that’s unacceptable.”

Helpful Report

Posted 8 years ago

“If there was a 0 then I'd have used that! I don't believe in the slightest that anyone's review matters to you. I have emailed and made contact so many times to have my faulty smok replaced and you are currently ignoring me on purpose Mike (director) you are also breaking the law, as you know I have made a legal claim!”

Helpful Report

Posted 8 years ago

“I bought next level eliquid from this company and I sent them an email saying I was going through a new coil every time I filled the tank up with the creamy custard I received a very abrupt email saying it’s was not there problem because the eliquid contained a lot of sugar and sweetener and this is the reason why the coils lasted on 2ml of the liquid disgusting company and disgusting customer service Kane this is the name of the guy who answered my email as there is no phone number for this company either just email very dubious to say the least please avoid this company at all costs”

Helpful Report

Posted 8 years ago

Hello Mike Coil use and life is all dependent on individual set ups such as the device you are using, the tank and even what watts you run the device at. As regards to phone numbers all our store numbers are on our website should you need to contact us. Mike Vape Town

Posted 8 years ago

“The customer service and on line shop at first were great, couldn’t fault it. Such a shame it didn’t last as I would’ve been a long term customer. So I’m still waiting for my on line order, which I did a month ago. Each time I email “Customer Services” I get fobbed off. I’ve asked for a refund and still nothing!!!”

Helpful Report

Posted 8 years ago

“Sorry cape town, Where shall we start That poor lad who works in your shop in Bletchley mk , well he spent half an hour trying to talk to his boss who was also talkin to someone else, whilst I stood with my friends like an idiot, that poor lad did everything he could do but as it was his boss who had to sort the problem , there was nothing he could do except apologise, which he kept doing whilst still trying to get his bosses attention. Twice I have had a problem out of two orders first time, that's when I should have gone in but was busy as was goin away. This time I therefore had two problems which I do hope the lad did not get into trouble for sorting out , still waiting to see if the first problem is sorted as didn't get chance to stand and wait, the following day found it hard to get through SO STILL IN DOUBT,SORT OUT THE WAY YOU DEAL WITH CUSTOMERS AND DEAL WITH THE PROBLEMS. HOW WOULD YOU FEEL IF IT WERE YOU”

Helpful Report

Posted 9 years ago

“I ordered the wrong liquid and emailed 3 or 4 times to ask if I could exchange it . I must have been speaking in a foreign language ---no help whatsoever . Will NEVER deal with them again. However the Barnstaple shop have been most helpful to rectify the matter”

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Posted 9 years ago

“They service was poor, they was very slow with the responses from already having a problem with my order, went into store they seemed very uninterested in what I had to say. Very disappointed”

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Posted 9 years ago

“Absolute rubbish service ordering online. Have had a problem 'receiving my order and just don't seem to care at all. Customer service doesn't appear to be a concern”

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Posted 9 years ago

“You have Run out of pink lemonade every time I come to your shop”

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Posted 10 years ago

Vape Town is rated 4.8 based on 8,059 reviews