Login
Start Free Trial Are you a business? Click Here

VanPimps Reviews

4.7 Rating 3,731 Reviews
93 %
of reviewers recommend VanPimps
4.7
Based on 3,731 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read VanPimps Reviews
Visit Website

Phone:

0116 441 7550

Email:

help@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Got right size this time why cant i find the curtains on there own”
Helpful Report
(VanPimps HQ) - Posted 1 month ago
“Really pleased with the windows. We ordered 3 but only received 1 small primer and the 2 bond tubes for 3 windows which wasn’t enough, we only had enough for 2 windows also it was so bloody hard (out of date maybe)we really struggled the use it but managed it without attaching the nozzle supplied. Super quick delivery so overall I’m very pleased”
Helpful Report
(VanPimps HQ) - Posted 1 month ago
“I bought windows for my Mercedes Sprinter in Feb 2023 (order 242831) and fitted them successfully in April 2023. Good product overall but unfortunately in 2025 the black paint started to come off. When I removed the paint in situ (which was not easy) it is clear that there is no etching primer under the black paint so no surprise that the black paint started to peel/flake off after 2yrs use. Something to raise with the manufacturer to try to prevent in future for others?”
Helpful Report
Posted 1 month ago
“Easy purchase, good price, arrived quickly. However, not overly impressed with fit of bonnet bra purchased for my 2018-23 transit custom. Found it not to be a great fit, and the stitching isn’t great as it started to tear even with slight tension when tightening the bonnet bra.”
Helpful Report
(VanPimps HQ) - Posted 4 months ago
Hello Daniel, We apologise you've experienced an issue with your order. If you would like for our Customer Service Team to take a look into this, please call 0116 441 7550 with your order number ready and they would be more than happy to assist. Kind regards, The VanPimps Team
Posted 4 months ago
“Windows we’re good, delivery not so much not amazingly packaged and windows fell out of the box as the courier was taking off the van as it wasn’t sealed properly so lucky they didn’t break.”
Helpful Report
(VanPimps HQ) - Posted 6 months ago
Hello Sean, We’re pleased to hear that you are happy with your windows. However, we apologise for how the order arrived with yourself; this is not the standard we aim for. This issue has been passed onto management for them to log with the courier. We’re glad that they arrived undamaged. If any damage is noticed before fitting the windows, please do not hesitate to contact us! Kind regards, The VanPimps Team
Posted 6 months ago
“I thought I ordered side windows from you ..but you send back door windows”
Helpful Report
(VanPimps HQ) - Posted 7 months ago
Hello Gordon, After looking into this order, we can see that our Customer Service Team contacted you regarding this issue. It was found that you had received the correct items to what you ordered. Unfortunately, you had ordered incorrectly for your vehicle. The Customer Service Team has sent across the returns details for you to return this order. Kind regards, The VanPimps Team
Posted 7 months ago
“Renault Trafic (2020 model) side door curtains recently purchased. Initial fit quality of the bottom rail was particularly bad and needed more than just the slight adjustment infered within the instructions using a 'rubber mallet' to fit. It in fact needed far more manipulating, but reshaping that needed to be done very carefully or it risked ruining the rail completely. Not a simple job and not quite the 45 min or so indicated by the instructions. Based upon my esperience, I would place fitting in the more difficult range as a result. Overall service from VanPimps is very good and communications /turnaround time excellent. However based upon this experience I feel they need to revisit product quality in terms of fit and it does leave me reticent to order more items due to the poor fit quality. All that said and done, they look good now fitted”
Helpful Report
(VanPimps HQ) - Posted 7 months ago
Hello, Thank you for your feedback. We apologise you experienced some issues when fitting our curtains. On occasion, the curtain rails need to be slightly modified to fit your vehicle as each vehicle can be slightly different-this is stated in the product description. If you have any further issues or queries with the curtains, please do not hesitate to call 0116 441 7550 and a member of our Customer Service team can of course assist you. Despite the issues, we are glad to hear that the curtains are now fitted and are looking good. Kind regards, The VanPimps Team
Posted 7 months ago
“Side windows fit my Maxus deliver 9 perfect but the back windows stick out up the top and don’t curve with the shape of the van properly. Also the u channel supplied didn’t fit and I’ve emailed to see if I can return them with the answer.”
Helpful Report
(VanPimps HQ) - Posted 8 months ago
Hello, We have checked our system and, unfortunately, we have not received an email regarding the U channel. If you would like for us to look into the potential issue with the windows and the u channel, please email help@vanpimps.co.uk with some images that displays the issue that you have come across and a member of our Customer Service Team will of course look into this for you. Kind regards, The VanPimps Team
Posted 8 months ago
“I get an email just this morning 01/12/25 stating that sale of window deflectors are 10% off, RUBBISH. HOW CAN I GET 10% OFF,,,WHEN IT DAYS OUT OF STOCK. You need to reassess your your strategy of your sales/discounts, discounting item you don't have, also premeditated, 😱😡”
Helpful Report
(VanPimps HQ) - Posted 10 months ago
Hello, We can confirm our offer was on our whole range of wind deflectors whilst stock lasted, unfortunately, some of the range has sold out due to our popular black friday sale. We do apologise for any inconvenience caused. Kind Regards, VanPimps Management
Posted 10 months ago
“Products are great but the carriage charge is ridiculous! Most companies offer free crriage over a certain amount, but not here, Also the price being charged was twice that of competitors. Needless to say I went elsewhere.”
Helpful Report
(VanPimps HQ) - Posted 1 year ago
“The website is great they turned up quickly but we're chipped not badly and on reverse so fitted it but no option to contact except phone”
Helpful Report
(VanPimps HQ) - Posted 1 year ago
Hello, Many thanks for your review. We do apologise your windows arrived with some damage. We have checked our systems and cannot find any contact from yourself. If you could please give our customer service team a call on 0116 441 7550 and they will be more than happy to assist. Kind Regards, VanPimps Management
Posted 1 year ago
“Hi the deflectors are ok but compared, not as ridged as the Heko I removed and the passenger side deflects inwards for some reason , if not had time to take a look but will be in the coming days so I hope it’s not an issue but will have to see . I like the style and colour just hope I can sort the issue as when she window is wound down and want to return to the up position we have to just push the deflectors outwards so the window doesn’t catch it as it’s going back up . If I have a problem I will be intouch .”
Helpful Report
(VanPimps HQ) - Posted 1 year ago
“Universal Conversion Window Reasonably product, price and quick delviery. Package lacks ANY documentation on what should be included and how to install. Basic recommended installation instructions really should be included. A QR code for official install video would be amazing.”
Helpful Report
(VanPimps HQ) - Posted 1 year ago
“I brought wind deflectors deflec Arrived fast no issues , but found they was flimsy and scuffed on bottom they look allright when fitted but because they was thin and looked warped when window goes up it catches so I wouldn't recommend these not worth the hassle a bit of a disappointment, I do have a side window what will be fitted next week I'm hoping this is OK,”
Helpful Report
(VanPimps HQ) - Posted 1 year ago
Hello, We're pleased to hear you are happy with our delivery service, and we do apologise for any issues you have experienced. After checking our system, we were unable to find any previous communication from you regarding the warping of the wind deflectors. To help us resolve this matter promptly, please email our customer service team at help@vanpimps.co.uk. They’ll be happy to assist you further. Kind regards, VanPimps Management
Posted 1 year ago
“Product images slightly misleading, the product photo showed smoked lenses AND small additional wiring harness with resistor , however this is not included but is required to avoid message on dash saying side marker light bulb error .”
Helpful Report
(VanPimps HQ) - Posted 1 year ago
“Looks like quality windows but it came with no fitting instructions and the cut out area is unintuitive! I cant find any online tutorials of this specific window so had to now fork out for a window fitter which costs nearly as much as the windows as I dont want to gamble cutting the wrong size hole. I feel like if you can get a window fitting kit it should also come with instructions for that specific window. The window area is also quite small, I feel it could have been made bigger, I was hoping you could see around the sliding window as well.”
Helpful Report
(VanPimps HQ) - Posted 1 year ago
“Arrived a day late so missed my slot with my fitter, not vanpimps fault but their preferred deliverers FedEx! Just something to be aware of if you need a window quick to replace a broken one, didn't seem worth the 14 quid delivery to arive a day late.”
Helpful Report
(VanPimps HQ) - Posted 1 year ago
“Hi usually get fast delivery of all good I have ordered from you guys but I order rubber flooring over a week ago and it hasn't arrived yet”
Helpful Report
(VanPimps HQ) - Posted 1 year ago
Hello Steven, I have looked into this for yourself and can see you have selected for the order to be click and collect rather than to be delivered. My colleague has emailed yourself regarding this on the 5th of December. If you could please reply to this email and we can get this rectified. Kind Regards, VanPimps
Posted 1 year ago
“ordered over the phone curtain kits for renault campervan. Our van has sliding door on both sides we were not asked if doors fixed or sliding at time of order. We had to return one as it was for fixed side door which postage was expensive. Was advised by customer service that it states on website will need to order 2 x behind passenger seat it only states this in the fitting instructions guide. Needs to be on product description and asked if placing telephone order. Product is of good quality.”
Helpful Report
(VanPimps HQ) - Posted 1 year ago
“Primer paint was over 3 months out of date when supplied, and had gone hard. Hole already cut in van so this was quite a set-back. Phoned and asked for replacement primer and alcohol wipes (which I had used to clean surfaces before noticing primer had gone off). Staff very helpful and apologetic and replacement primer arrived 3 days later but no new alcohol wipes. There were no instructions included. I watched the basic video on the Vanpimps website which partially helped, but no clarity for example on how thick the bead of bonding sealant should be. The window does not sit flat on the van panel, and therefore there needs to be a good thickness of sealant to bridge the gap and hence actually bond window to van - quite important! The sliding window is very stiff indeed, but hopefully once I have used it a few times it will free up enough so that my wife can slide it too. Window was ultimately a good fit and looks nice. I hope this review is helpful.”
Helpful Report
Posted 2 years ago
Hello, We do apologise you experienced this with one of our orders, I am pleased to hear our staff were helpful during this process. Unfortunately we do not offer fitting instructions due to us being suppliers only and we reccomend seeking professional advice for fitment queries. With regards to the opening section, this will loosen over time and use, they can be very tight when first fitted. Kindest regards, VanPimps.
Posted 2 years ago
VanPimps is rated 4.7 based on 3,731 reviews