VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,683 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,683 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0116 441 7550

Email:

help@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

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VanPimps 5 star review on 8th August 2026

Damon C

VanPimps 5 star review on 25th July 2026

Bret M

Tracy M

684

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not received nuts and bolts (as advertised) with item”

Helpful Report

Posted 4 years ago

Good morning John, Apologies regarding this. I have taken a look in our customer services system and I cannot find any correspondence from you to advise us of this missing. I have set you up with a customer services email, ticket number 69810 and if you could kindly reply to this our customer services team will be able to help you. Kind Regards VanPimps.

Posted 4 years ago

“After purchasing 2 x windows for an iveco, on arrival, no instructions of any sort, no templates. Sliding door you can follow framework, fits perfectly. Osf window is hours of measuring and making templates for the cut, for sliding window. Window was faulty, was replaced but meant hours of cutting out the original bonded glass. Response was poor. Do not buy the oversize iveco windows.”

Helpful Report

Posted 4 years ago

Good morning Matt, Many thanks for your feedback and we are sorry that your experience with VanPimps wasn't the best. With regards to instructions, we do have a fitting video on our website as below and our customer services team are always available to advise. https://www.vanpimps.co.uk/van-conversion-window-fitting-video/ We also recommend test fitting the window or offering it up before fitting to your van and as you mentioned we did issue a replacement window for you as soon as we were made aware of the issue. We are still awaiting a reply on our customer support ticket 67619 as we are offering to compensate you with the cost of the tools to remove the faulty window, if you could kindly reply to the ticket number mentioned so we can discuss this further with you. We look forward to hearing from you. Kind Regards VanPimps.

Posted 4 years ago

“Vanpimps good services as always”

Helpful Report

Posted 4 years ago

“The guys dealt with the issues promptly. No problem ordering from here again”

Helpful Report

Posted 4 years ago

“Tried to use voucher code for free delivery but couldnt even tho it only 6 days after receiving it.”

Helpful Report

Posted 4 years ago

Hi Leslie, Thank you for your review. We have taken a look into this for you on our system and are unable to find a free shipping code that was sent to you prior to your order being placed. If you would like for us to look into this further for you, can you please contact our Customer Services team on support@vanpimps.co.uk with the code you attempted to use and how this was sent to you. As soon as we have this information we can take a more detailed look into this. Kind regards, VanPimps.

Posted 4 years ago

“The sound proofing was dilverd to the wrong address.”

Helpful Report

Posted 5 years ago

“Hi Ollie at customer services very good, product for a minibus seat covers poor, front set OK rear poor sent replacement still no holes for head rests £412 spent wouldn't expect to cut holes in covers not doing your company justice”

Helpful Report

Posted 5 years ago

“Delivery and communication great, not satisfied with the fit back passenger side not able to put all hooks on the rail for the price I expected a better fit.”

Helpful Report

Posted 6 years ago

Hi Zoe, We are sorry to hear that you seem to be experiencing an issue with an item you have purchased from us. If you could please contact our customer services team on support@vanpimps.co.uk with your order number and some images of the issue, they will be sure to take a look into this for you. Kind regards, VanPimps.

Posted 5 years ago

“Hi thanks for this email Unfortunately I can not write a review because I’m still waiting to receive my windows, they said they are out of stock at the moment and maybe I will get at the end of next month, thanks again”

Helpful Report

Posted 6 years ago

Hi Silvetrio, we look forward to receiving your review. VanPimps Team.

Posted 6 years ago

“Great windows. Not enough glue - two tubes for each window is more realistic We had to supplement with a tube of Sikaflex each side. Black glue that comes with kit not fab quality. Also would be good to know about priming both substrates for optimum fixing.”

Helpful Report

Posted 6 years ago

“Glass is nice and reasonably priced but the trim doesn’t fit the double skin of Mercedes sprinter properly it’s too tight and bulges, had to get new wider trim”

Helpful Report

Posted 6 years ago

Hi Paul, Thank-you for taking the time to leave a review, it is much appreciated. Please accept our apologies that the trim did not fit. We unfortunately do not have any correspondence with you regarding this, if you had let us know we would have of course been more than happy to rectify this problem for you. Please contact us, should you need anything else. Kindest regards, VanPimps.

Posted 6 years ago

“Was disappointed to have received a part that didn't fit to my vehicle, despite me checking prior to ordering that is was compatible. Returning the item involved a series of emails along with me having to provide photographic proof of vehicle I had ordered this for. Once agreed though, collection and return was swiftly arranged. Refund currently pending....”

Helpful Report

Posted 6 years ago

Hi Peter, Many thanks for your review. Please accept our apologies that the item did not fit. Unfortunately our side bars do not fit if the vehicle has air con pipes underneath the van as the pipes are in the way of where the brackets would be situated. Creating a paper trail and also sending over images is just one of our procedures we have in place for returns. I can also confirm that the refund was processed on the 23rd September, back onto the card that you initially paid with. Again, please accept our apologies for this. All the best, VanPimps.

Posted 6 years ago

“The product is good. (ducato side window). The instructions are just-about-adequate. But the instructions are not specific for the vehicle. It's an good-enough service but with a bit of work this could be a really good service.”

Helpful Report

Posted 7 years ago

Hi Jonathan, Many thanks for your review. We are delighted that you were happy with the service. Please accept our apologies that you felt the fitting instructions could be improved. We advise that the fitment is the same, other than some windows vary in size. Of course if you would like some more information or help fitting the windows please no not hesitate to get in touch with our customer service team, who will be more than happy to help. Kindest regards, VanPimps.

Posted 7 years ago

“Item was delivered quickly and well packaged. Quality is not bad for the money. Would suggest getting proper instruction manual sent with item.”

Helpful Report

Posted 7 years ago

Hi Nico, Thank you for your review. We're glad to hear that you are happy with the item you received, and we will look into the fitting instructions that are included with the items. We do however have fitting instructions and a fitting video available on our website, they can be found here - https://www.vanpimps.co.uk/fitting-instructions/ Kind regards, VanPimps.

Posted 7 years ago

“Purchased curtain kits for my traffic van just a shame rails where bent at tight angles needed a lot work to fit van shape. Spoiled a quality curtain fit up.”

VanPimps 3 star review on 19th June 2019

Helpful Report

Posted 7 years ago

Hi Phillip, Many thanks for taking the time to write a review, it is much appreciated. Please accept our apologies that the curtains took you a little longer than expected to fit, sometimes the rails do need manipulating slightly just to ensure that they are a fit snug for your specific van. This is because the rails are made as standard and not all apertures of vans are the same. We are delighted that you have them up and running, they look fab!. All the best, VanPimps.

Posted 7 years ago

“Good product and very helpful on the phone. However, when purchasing two windows for a Vauxhall Movano I asked it fitting instructions were supplied. I was told they could be found on the website where all I could find was video showing how to fit them to a volkswagen t4. This wasn't very helpful as my panels were completely different. I also found that as my windows were quite large, there was only just enough adhesive to do the job and we really had to go easy on the primer too, when the video online said to put plenty on. This was a little disappointing as the fitting kits are quite a lot of money.”

Helpful Report

Posted 7 years ago

Hi Ben, Thankyou for your review. We do guide customers to the fitting video as although the windows are not the same, the fitment of the windows is, in regards to where to put the bond/primer/uchannel etc. Of course the panels in the vans can differ due to the size of the vehicles. Of course the Movano windows are big windows, however we do advise that the bonding and primer should be the perfect amount per window. If you would like to contact our customer service team they of course would be more than happy to help. Kindest regards, VanPimps.

Posted 7 years ago

“Due to couriers breaking my order I am waiting for the replacement to arrive so will give a review once I receive the items. Thanks”

Helpful Report

Posted 7 years ago

Hi Malcolm, Many thanks for your honesty. I can confirm that the replacement order has been dispatched and will be with you today. Any problems, please give us a call. Kindest Regards, VanPimps.

Posted 7 years ago

“Terrible edging bead that fits on the cut out fare fare fare to tight took over 30 mins to fit something that in your video takes 35 secs ... window is superb I’d say a bigger tube of bond would be nice given the price”

VanPimps 3 star review on 16th October 2018

Helpful Report

Posted 7 years ago

Thank you for your review. The u-channel that goes over the inside edge is designed, using metal segments inside of the u-channel, to ensure a tight finish that will not come loose or move once fitted. The fitment time can vary from van to van, depending on the spacing of the panels and how much u-channel is needed. We're glad to see that you were able to get this window installed though and hope to see you again soon! Kind regards, VanPimps.

Posted 7 years ago

“Bought a fair few bits from Van Pimps in the past, service and products are usually spot on. However in my latest order, one of the curtains out of the two pairs I ordered arrived ripped in 3 places. Left a message for them to contact me after the weekend but nothing yet unfortunately, will have to chase them at lunch. No biggie as long as they replace the damaged curtain. Also if you purchase 'passenger side' (sliding door) curtain, be aware this is just a mirror of the drivers side and does not account for the door mechanism so had to chop into it to make it fit around the mechanism. Again, wasn't a huge issue but just a bit daft and thoughtless on the manufacturer's end.”

Helpful Report

Posted 7 years ago

Hi Thomas, First of all I would like to thank you for your repeat custom and kind words about our service. Secondly, I apologise that you have received a faulty item. I have taken a look on our system and have managed to find the voicemail that you left with us on Saturday. Unfortunately, we couldn't take your call as we were closed at the time. As you can imagine Monday is our busiest day, so if you didn't hear from us first thing on Monday, that would be why. I can see though, that our customer services team did speak to you in the afternoon on Monday, and I hope that this is all resolved for you now. If not, please email support@vanpimps.co.uk and we will take a look into this for you as soon as possible. Kind regards, VanPimps.

Posted 7 years ago

“I was alittle disappointed with yourselves as you cancelled my order as it was out of stock for 3 months .. In-between time i have recieved emails to say has been dispatched. You offered me a refund which i accepted and i had to chase on friday as it had been 5days only to be told the gent who procceses them was of sick and they only get done on a friday. At the moment i am alittle disheartened as to whether use you again Reguards Sharon Hinks”

Helpful Report

Posted 7 years ago

Hi Sharon,   I am sorry to hear that you are disappointed with us. Unfortunately in this case we weren’t aware that the item was out of stock until we went to pack and ship your order. As your order had already been marked as shipped, our system automatically sends out the relevant emails. We had a technical glitch which inadvertently added a set in to stock, the set you though you had purchased.   As we hadn’t yet placed an order for this item from our supplier, we were looking at a long wait time until we would have this item in stock again.   Your order was in our refund process and wasn’t forgotten about. This was issued on Saturday morning back on to the account used to place your order.   Apologies for any inconvenience caused, and we hope to see you again soon.   Kind regards,  VanPimps.

Posted 7 years ago

VanPimps is rated 4.7 based on 3,683 reviews