Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.68

4.7 Rating 1,016 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 1,016 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“I searched everywhere for this particular baseball cap!! The only place, in the colours I wanted, was "Urban Surfer". Great selection of hats caps and bobbles, competitive prices and with the option of next day delivery. Simple really, Urban Surfer....”

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Posted 6 years ago

“Very good quality and delivery quick.”

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Posted 6 years ago

“excellent product, excellent price, speedy delivery many thanks, will use again”

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Posted 6 years ago

“Excellent customer service, excellent product. Arrived in time for Fathers day, so very happy 10 year old daughter :-)”

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Posted 6 years ago

“Great shoes at a great price delivered in two days free delivery can’t ask for more really”

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Posted 6 years ago

“Great socks!”

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Posted 6 years ago

“Speedy delivery”

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Posted 6 years ago

“Super fast delivery abroad. Quick response to email inquiries. Great! Thanks! Thumbs up!”

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Posted 6 years ago

“Great price, i needed a wide fit shoe and these fit the bill. Good communications.”

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Posted 6 years ago

“Excellent product . Quickly despatched. Thanks”

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Posted 6 years ago

“Efficent service. Excellent product.”

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Posted 6 years ago

“Got some Stance socks quite a bit cheaper than other websites & the ordering process was nice and easy.”

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Posted 6 years ago

“PERFECT item,PERFECT package,VERY FAST delivery,GREAT seller!!!BRAVO!!!!!”

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Posted 6 years ago

“Very prompt no quibble return. Polite helpful customer service. Quality products.”

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Posted 6 years ago

“Great products, prices and service. No hesitation in recomending Urban Surfer.”

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Posted 6 years ago

“Great backpack, as described and at a really good price. Email communication was good and received item on time. Would definitely buy from Urban Surfer again.”

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Posted 6 years ago

“Excellent service thank you”

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Posted 6 years ago

“A exelent casual shoe that looks stylish and value for money”

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Posted 6 years ago

“I placed an order a couple of weeks ago, I haven’t received anything or had a refund”

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Posted 6 years ago

I'm sorry to hear this. You've not given us a chance to rectify the situation before leaving this review. We pride ourselves on excellent service so a quick call or email to our customer services department would have solved this issue for you. I will get customer services to contact you now.

Posted 6 years ago

“Great service . Several postage options available including free ! But opted for 1st class as I needed the socks urgently for a gift They arrived next day & are just perfect. Thank you”

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Posted 6 years ago

Urban Surfer is rated 4.7 based on 1,016 reviews