Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 982 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“Great products, prices and service. No hesitation in recomending Urban Surfer.”

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Posted 5 years ago

“Great backpack, as described and at a really good price. Email communication was good and received item on time. Would definitely buy from Urban Surfer again.”

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Posted 5 years ago

“Excellent service thank you”

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Posted 5 years ago

“A exelent casual shoe that looks stylish and value for money”

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Posted 5 years ago

“I placed an order a couple of weeks ago, I haven’t received anything or had a refund”

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Posted 5 years ago

I'm sorry to hear this. You've not given us a chance to rectify the situation before leaving this review. We pride ourselves on excellent service so a quick call or email to our customer services department would have solved this issue for you. I will get customer services to contact you now.

Posted 5 years ago

“Great service . Several postage options available including free ! But opted for 1st class as I needed the socks urgently for a gift They arrived next day & are just perfect. Thank you”

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Posted 5 years ago

“Great product and received quickly...definitely buy from again.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Great service and super fast couldn’t fault anything and great product as described. Would recommend”

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Posted 5 years ago

“My order was despatched efficiently and received within 24 hours as requested. The bag I ordered was exactly as described on the web site. I would definitely use Urban Surfer again.”

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Posted 6 years ago

“Best price & given a code for 15% off with my next purchase with Urban Surfer. Thanks x”

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Posted 6 years ago

“Best price I could find for what I wanted, quick and cheap delivery.”

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Posted 6 years ago

“Brought some Nikwax water proofer in large size - good value - less packaging - no fuss delivery - well done Urban Surfer”

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Posted 6 years ago

“Very quick delivery. I am pleased with my purchase, hope it will keep light fingers off my suitcase at airports!”

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Posted 6 years ago

“Good products and prices. Shipped quickly.”

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Posted 6 years ago

“Excellent product and service”

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Posted 6 years ago

“Very useful small bag. Just what I wanted and needed. Lots of pockets and places ro keep things safe.”

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Posted 6 years ago

“Most comfortable flip flops in Christendom. Good communication and quick delivery.”

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Posted 6 years ago

“After years in what could best be called utility boxers this are such a step up. Comfortable, breathable and very low profile. Despite the cost I have ended up buying multiple pairs to get me from wash day to wash day. Outstanding. Very good service from the seller with clear communications and a nice offer on delivery.”

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Posted 6 years ago

“Quick, efficient service.”

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Posted 6 years ago

Urban Surfer is rated 4.7 based on 982 reviews