Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.68

4.7 Rating 1,022 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“I ordered a super dry coat for my son. Delivery was fast - 48 hours. Coat is great - as described. Great service. Very happy.”

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Posted 4 years ago

“Purchased two Oakley beanies from Urban surfer, good value price and great service with prompt delivery.”

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Posted 4 years ago

“Great price and prompt despatch. Highly recommended company.”

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Posted 4 years ago

“I’m still waiting for my order . You have given me the tracking number but no link to the delivery company Please help !”

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Posted 4 years ago

“Pleased with order brilliant service”

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Posted 4 years ago

“Arrived in good times,loved slippers have had them before won’t buy anything else now,last years ,super warm and comfortable.”

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Posted 4 years ago

“Delivery of item was quick. Very Happy with the product good quality. Exactly what I was looking for.”

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Posted 4 years ago

“Great website. Quick delivery and they are the only place that has my favourite shoes. Thanks”

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Posted 4 years ago

“Had what I wanted, quick delivery”

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Posted 4 years ago

“Veery good”

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Posted 4 years ago

“Goods received and all good”

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Posted 4 years ago

I'm sorry to hear you've not yet received your order. Due to bank holidays and a backlog with Royal Mail there is a 1-2 day delay on deliveries at the moment. I will ask our customer service team to reach out to you.

Posted 4 years ago

“Recieved notice of dispatch on 29 December, still awaiting delivery”

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Posted 4 years ago

“Very quick and efficient service thankyou”

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Posted 4 years ago

“I bought 2 hats for a Christmas present and one of them wasn’t the one I ordered. Luckily the person liked the hat but still not impressed as it wasn’t the one I wanted.”

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Posted 4 years ago

“Quick delivery and well priced. Even came with a free Christmas stocking.”

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Posted 4 years ago

“Very good quality”

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Posted 4 years ago

“Excellent service. I have used them previously and returned due to the speed they despatch items. Would definitely recommend this company and I will purchase from them again.”

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Posted 4 years ago

“Ordered stuff for Christmas and it arrived on time in good condition. Very happy with my purchase!”

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Posted 4 years ago

“A Christmas present for my husband who is very impressed with the gloves. I was impressed with the service”

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Posted 4 years ago

“Ordered socks, came fast, super quality. Will definitely look to use you again.”

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Posted 4 years ago

Urban Surfer is rated 4.7 based on 1,022 reviews