Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.68

4.7 Rating 1,022 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

Guest

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and quick delivery 👍”

Helpful Report

Posted 3 years ago

Hello, Thank you for your kind feedback! I am thrilled to hear your order arrived quickly and you are happy with the price. Kindest Regards Dannii Roberts Urban Surfer

Posted 3 years ago

“Good service product ( cap) arrived well packaged and on time . Would not hesitate in recommending urban surfer”

Helpful Report

Posted 3 years ago

Hello, Thank you for your kind feedback! I am very happy to hear your cap arrived well packaged and arrived on time. Kindest Regards Dannii Roberts Urban Surfer

Posted 3 years ago

“Extremely happy with my new pair of Homeys, they are so comfortable. Very happy with fast payment and delivery.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your kind feedback! I am thrilled to hear your order arrived quickly and the purchase was quick and easy. Kindest Regards Dannii Roberts Urban Surfer

Posted 3 years ago

“Excellent! Speedy delivery, perfect slippers... just what I was looking for. Thank you... would recommend! : )”

Helpful Report

Posted 3 years ago

Hello, Thank you for your kind feedback! I am thrilled to hear your order arrived quickly and you are happy with your slippers. Kindest Regards Dannii Roberts Urban Surfer

Posted 3 years ago

“2 sets of VERIFIED purchases made and 1 more to follow very soon... ☆☆☆☆☆ Very Happy Customer 1) DirtDog Apache BLACK XL - really help customer service on sizing for fit & their thoughts on use as a MTB helmet + why made 1st purchase with U.S Returned having had great service for; 2) DirtDog Apache WHITE XL (a 100% vanity purchase to match an Alphine White Extreme Platform being put together) plus a haul of Oakley and Dosh stuff & Will be back to pick up DirtDog Apache no.3 KHAKI XL (if still in stock) as a 2nd wholly vanity purchase to match a KHAKI coloured Extreme Platform purchase being prepared too. ☆☆☆☆☆ Brand Recommendation for: DirtDog Oakley Dosh & U.S Urban Surfer - thanks guys”

Helpful Report

Posted 4 years ago

Thanks so much for the detailed review! We look forward to seeing you again soon.

Posted 3 years ago

“Excellent delivery and very good price!”

Helpful Report

Posted 4 years ago

Hello, Thank you for your kind feedback! I am thrilled to hear your order arrived quickly. Kindest Regards Dannii Roberts Urban Surfer

Posted 3 years ago

“Great website with some great products definitely recommend a look , delivery was really fast aswell which is great , Thankyou”

Helpful Report

Posted 4 years ago

Hello, Thank you for your kind feedback! I am thrilled to hear your order arrived quickly and you are happy with the products we have to offer. Kindest Regards Dannii Roberts Urban Surfer

Posted 3 years ago

“Bought a baseball cap which was difficult to adjust and didn't fit peoperly even after adjusting. Couldn't get a refund because a label had been removed.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your feedback. I am very sorry you had trouble with the caps adjustment. I can see we have contacted you via email. I apologise for any inconvenience caused. Kindest Regards Dannii Roberts Urban Surfer

Posted 3 years ago

“The quality and choice of slippers was excellent, looking for myself I ended up buying to extra pairs for my grown up children. Prices very competitive. Ordering was easy and my order arrived within a couple of days. Excellent service.”

Helpful Report

Posted 4 years ago

“Quick delivery, items arrived in good condition as well”

Helpful Report

Posted 4 years ago

“Had exactly what I wanted at the right price. Delivered before the due date. What more can you ask for. Spot on.”

Helpful Report

Posted 4 years ago

“Great item as described fast delivery great communication 10/10”

Helpful Report

Posted 4 years ago

“Good communication and quick delivery. The item I ordered is excellent.”

Helpful Report

Posted 4 years ago

“Arrived very promptly with no problems. Same shoes I've had before - all perfect. Rrecommended.”

Helpful Report

Posted 4 years ago

“Brilliant hat and service was 5 star xx”

Helpful Report

Posted 4 years ago

“Very satisfied with the service from you luv these sneakers well sick have relaced them with fat laces look totally bad ass 🔥💥💯😎”

Helpful Report

Posted 4 years ago

“arrived on time, excellently packaged, absolutley no problems”

Helpful Report

Posted 4 years ago

“Prompt service, quick delivery, goods as described and good quality”

Helpful Report

Posted 4 years ago

“Product I was looking for, at a great price. Dispatched quickly and delivered within a few days (even on cheapest shipping option). First time using Urban Surfer, and very pleased with service. Cheers!”

Helpful Report

Posted 4 years ago

“Easy to navigate website, excellent choice and prices. Ordered several items and delivery was prompt. Would highly recommend and look foward to ordering from Urban Surfer again in the future.”

Helpful Report

Posted 4 years ago

Urban Surfer is rated 4.7 based on 1,022 reviews