Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.68

4.7 Rating 1,016 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 1,016 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“Great website with some great products definitely recommend a look , delivery was really fast aswell which is great , Thankyou”

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Posted 3 years ago

Hello, Thank you for your kind feedback! I am thrilled to hear your order arrived quickly and you are happy with the products we have to offer. Kindest Regards Dannii Roberts Urban Surfer

Posted 3 years ago

“Bought a baseball cap which was difficult to adjust and didn't fit peoperly even after adjusting. Couldn't get a refund because a label had been removed.”

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Posted 3 years ago

Hello, Thank you for your feedback. I am very sorry you had trouble with the caps adjustment. I can see we have contacted you via email. I apologise for any inconvenience caused. Kindest Regards Dannii Roberts Urban Surfer

Posted 3 years ago

“The quality and choice of slippers was excellent, looking for myself I ended up buying to extra pairs for my grown up children. Prices very competitive. Ordering was easy and my order arrived within a couple of days. Excellent service.”

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Posted 3 years ago

“Quick delivery, items arrived in good condition as well”

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Posted 3 years ago

“Had exactly what I wanted at the right price. Delivered before the due date. What more can you ask for. Spot on.”

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Posted 3 years ago

“Great item as described fast delivery great communication 10/10”

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Posted 3 years ago

“Good communication and quick delivery. The item I ordered is excellent.”

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Posted 3 years ago

“Arrived very promptly with no problems. Same shoes I've had before - all perfect. Rrecommended.”

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Posted 3 years ago

“Brilliant hat and service was 5 star xx”

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Posted 3 years ago

“Very satisfied with the service from you luv these sneakers well sick have relaced them with fat laces look totally bad ass 🔥💥💯😎”

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Posted 3 years ago

“arrived on time, excellently packaged, absolutley no problems”

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Posted 3 years ago

“Prompt service, quick delivery, goods as described and good quality”

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Posted 3 years ago

“Product I was looking for, at a great price. Dispatched quickly and delivered within a few days (even on cheapest shipping option). First time using Urban Surfer, and very pleased with service. Cheers!”

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Posted 3 years ago

“Easy to navigate website, excellent choice and prices. Ordered several items and delivery was prompt. Would highly recommend and look foward to ordering from Urban Surfer again in the future.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“I love these boot was a DC fan but now is all about DVS”

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Posted 3 years ago

“Seamless ordering process. Quick efficient and great quality”

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Posted 3 years ago

“Fast delivery good product”

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Posted 3 years ago

“Very pleased with item. Prompt service thanks”

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Posted 3 years ago

“Good price and swift delivery”

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Posted 3 years ago

Urban Surfer is rated 4.7 based on 1,016 reviews