Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.68

4.7 Rating 1,022 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“Ordered for the first time but unfortunately I received the wrong order, so I had to take it to the post office to return in my own time, and as I had to return the order first before I could have a replacement the item I wanted is now out of stock. This was for a present for my mum so I’m very disappointed. However the company was helpful regarding the process.”

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Posted 3 years ago

“Great price and fast delivery, would use again.”

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Posted 3 years ago

“Good quality coat. Price good all round no complaints”

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Posted 3 years ago

“Great sunglasses that were cheaper than anywhere else online. Swift and safe delivery too.”

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Posted 3 years ago

“First time purchase with Urban Surfer and I was not disappointed. Product arrived very quickly and was packaged well. I am very pleased with the level of service I have received and will certainly use them again in the future! Good job guys, Thanks.”

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Posted 3 years ago

“Bought pair of Superdry glasses for my daughter, quick postage and great price, definitely recommend Urban Surfer.”

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Posted 3 years ago

“Really comfy slippers my husband hadn't worn slippers for years but complained of cold feet but now nice and toasty”

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Posted 3 years ago

“Great socks very happy with order and delivery I received”

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Posted 3 years ago

“Supper fast Delivery and great product and price, went a bit wrong with the returned items but they contacted me and resolved the issue competently and personably. Thanks”

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Posted 3 years ago

Hi Tom. So sorry about this - your email was just found in our spam folder. I've asked our returns department to action this immediately. Again, please accept my apologies for the inconvenience.

Posted 3 years ago

“Great service. Highly recommend”

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Posted 3 years ago

“Very quick delivery Good as expected”

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Posted 3 years ago

“All perfect. Quick delivery and excellent order processing time.”

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Posted 3 years ago

“Delighted with service - fast and efficient. The product I bought is as described and good quality. Would definitely recommend Urban Surfer.”

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Posted 3 years ago

“Item exactly what I needed, good price and speedy delivery.”

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Posted 3 years ago

“Good price prompt delivery Great man bag”

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Posted 3 years ago

“Very good quality, quick delivery and friendly customer service people”

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Posted 3 years ago

“I was delighted with the ease of ordering and the quick delivery of my new Bart hat and I am enjoying wearing it in this cold February weather. Thank you.”

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Posted 3 years ago

“Fast and efficient delivery at a great price”

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Posted 3 years ago

“Great price fast delivery”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

Urban Surfer is rated 4.7 based on 1,022 reviews