Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 977 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 977 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“Super warm and stylish hat.”

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Posted 2 years ago

“Item as described and perfect thanks. My order arrived on time, special thanks to Karl for amending my order.”

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Posted 2 years ago

“Shorts sent quickly. Look good and I hope my grandson will like them”

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Posted 2 years ago

“Shoes arrived in time and all good. It’s well annoying that DPD didn’t leave it in the place I usually have, so they left it at their dept, but it wasn’t the one I. The town I live, so I had to go 12 miles out of town, into the next little village to collect my order. That’s no fault of Urban Surfer though, and they fulfilled the order from their end without any issue or hassle at all. Would be happy to use them again in the future.”

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Posted 2 years ago

“Excellent customer service and a quality product. Brilliant stuff”

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Posted 2 years ago

“The items are good quality and arrived quickly, wasnt sure what to expect but really wanted this particular hat and couldn't see it anywhere else so took the chance despite the negative reviews and yeah my experience was positive”

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Posted 2 years ago

“Fantastic service very fast will use again”

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Posted 2 years ago

“A very well developed site to visit; clear descriptions of headgear; fair prices; and a very efficient service. Thank you.”

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Posted 2 years ago

“Great quality product fast and efficient service 👍🏽”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Lovely sunglasses arrived in good condition and on time”

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Posted 2 years ago

“very nice cup my husband love it”

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Posted 2 years ago

“Fox hat came quicker that expected, the cost was lower than expected and the service was better than expected. Basically what I’m saying is cracking store that I’d 100% use again!”

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Posted 2 years ago

“Cheap and super speedy postage”

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Posted 2 years ago

“Great product & fantastic price quick delivery Thank you”

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Posted 2 years ago

“Amazing service, quick easy payment and delivery. Definitely use again and recommend to others”

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Posted 2 years ago

“Good prices for branded products”

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Posted 2 years ago

“Perfect service and a great retailer”

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Posted 2 years ago

“my first order came in no time , i was kept informed about dispatch and delivery, but mainly my purchase was amazing, been looking for a pair of shorts like this for ages and they didn't disappoint excellent fit ,stylish , and so comfortable, definitely ordering again, love this company and what it stands for.”

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Posted 2 years ago

“Awesome service, arrived quickly at a good price. I got the last pair of DVS Militia in my size with a good discount.”

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Posted 2 years ago

Urban Surfer is rated 4.7 based on 977 reviews