Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.68

4.7 Rating 1,022 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“Great service, item as described.”

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Posted 3 years ago

“The gym shorts I order were great! Only problem was they we a Xmas gift that arrived mid January.”

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Posted 3 years ago

“Slippers were speedily delivered. Would use this site again!”

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Posted 3 years ago

“Fast delivery, no issues. Very good service, would use again”

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Posted 3 years ago

“I ordered from urban surfer and it all went so well, good quality and the order came earlier then the delivery date. I am really happy with the service”

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Posted 3 years ago

“Arrived early and very happy with product will happily buy again”

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Posted 3 years ago

“Easy transaction. The hat was longer than I thought :/”

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Posted 3 years ago

“Amazing prices, great service and fast delivery”

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Posted 3 years ago

“Didn’t receive the item, no communication when asked what happened. No refund given:(”

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Posted 3 years ago

“Excellent service will definitely be buying again from urban surfer”

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Posted 3 years ago

“Brilliant, easy service! We ordered the wrong size and they exchanged it super quick with no problems at all!”

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Posted 3 years ago

“Purchased a Saltrock shirt as a gift from Urban Surfer, my husband liked it so much I ordered one for him. It was too big and had to be returned for a smaller size. Excellent customer service fro Dannii, arrived promptly and well packaged. I would thoroughly recommend.”

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Posted 3 years ago

“Item received as described in quick time. Thanks very much Urban Surfer. Will use again.”

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Posted 3 years ago

“Recommanded. Fast delivery and easy on return. I ordered a hoodie and a backpack, unfortunately, hubby doesn't like them and I had to return.”

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Posted 3 years ago

“I’ve never heard of this site as I rarely order online. But I was very happy with the speedy delivery time and the item delivered was as described.”

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Posted 3 years ago

“Precise and top notch service with great prices = 1 impressed customer”

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Posted 3 years ago

“I cant review something I haven’t received”

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Posted 3 years ago

Hi Nick. I can see your order was delivered 2 days ago. Can you please check with your household and let us know if there are any issues. I've also emailed you.

Posted 3 years ago

“Super fast delivery, even just before Xmas. Great product”

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Posted 3 years ago

“Great selection, the design is dope, quick delivery and the product is a very good quality.”

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Posted 3 years ago

“Good efficient service. Happy with purchase”

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Posted 3 years ago

Urban Surfer is rated 4.7 based on 1,022 reviews