Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 977 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 977 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the RVCA ATW trucker hat. Delivery quick and customer service was excellent! Quick, clear and rapid communications with Dannii. She was also very understanding about me getting charged twice - the first time was due to a technical glitch. She was able to refund me without hesitation after some back and forth feedback. Will shop at Urban Surfer again.”

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Posted 4 years ago

“Great service. Delighted with product, had a small query shortly after I confirmed my order which was responded to promptly. Would recommend & would use again.”

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Posted 4 years ago

“Nothing received”

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Posted 4 years ago

Sorry to hear that Harry. Please contact us and we'll be happy to put this right!

Posted 4 years ago

“Excellent product at a very competitive price. The delivery was excellent too as 2nd class fee p&p arrived in 2 days. Thank you.”

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Posted 4 years ago

“Speedy delivery, good price”

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Posted 4 years ago

“Quick service very friendly. Very happy with my Levi face masks. 😷”

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Posted 4 years ago

“Bought a hat online, great price, arrived quickly. Will be buying more again in the future!”

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Posted 4 years ago

“Perfect, exactly what I wanted and a quick delivery”

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Posted 4 years ago

“Great quality and range of products and great prices postage is quick too”

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Posted 4 years ago

“The Superdry rucksack arrived promptly, however it was very dusty at the bottom end. I was able to wipe it off with a damp cloth, but items should be stored properly to avoid this issue in future.”

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Posted 4 years ago

“Received my order very promptly and it was well packaged. The item ordered was as expected and I'm really pleased with the item. Thank you Urban Surfer”

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Posted 4 years ago

“Very quick delivery. Quality staff.”

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Posted 4 years ago

“Still waiting on my purchase 10 days after paying extra for delivery and having an email back to say they would be with me anyday”

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Posted 4 years ago

“Quick delivery, lovely product, and great customer service”

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Posted 4 years ago

“Great quality item delivered quickly. Thanks.”

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Posted 4 years ago

“Very good value and fast service.”

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Posted 4 years ago

“Great product great service”

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Posted 4 years ago

“Fantastic cap. Really fast delivery well packed. Will use again. Keep up the good work.”

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Posted 4 years ago

“Amazing products, prices and delivery, perfect service! Thank you!!”

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Posted 4 years ago

“Was the first order in site but i am happy for choise i made.just in time”

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Posted 4 years ago

Urban Surfer is rated 4.7 based on 977 reviews