Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.68

4.7 Rating 1,022 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“Great service and good value - highly recommended!”

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Posted 5 years ago

Hello, Thank you very much for your feedback. We are happy you are satisfied with your order! Kindest Regards Dannii Roberts

Posted 5 years ago

“The colour of the leather was completely different to the picture shown online so I sent them back. Disappointing.”

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Posted 5 years ago

Hello, Thank you for your feedback. We are very sorry your order wasn't as expected. Your order has been returned and we have refunded your order. We apologise sincerely for the inconvenience caused. Kindest Regards, Dannii Roberts

Posted 5 years ago

“Very pleased with the quick & efficient service.”

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Posted 5 years ago

Hello, thank you very much for your kind feedback. We are very happy your order arrived quickly and efficiently. Kindest Regards, Dannii Roberts

Posted 5 years ago

“Very quick great service, fast delivery ......”

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Posted 5 years ago

Hello, thank you very much for your kind feedback. We are very happy your order was delivered quickly and efficiently. Kindest Regards, Dannii Roberts

Posted 5 years ago

“Great service, arrived quicker than expected. Thank you!”

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Posted 5 years ago

Hello, thank you very much for your feedback. We are glad your order arrived quicker than expected. Kindest Regards, Dannii Roberts

Posted 5 years ago

“Item was as described and arrived within a week of placing order.”

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Posted 5 years ago

Hello, thank you very much for your feedback. We are happy your item was as expected and arrived quickly. Kindest Regards, Dannii Roberts

Posted 5 years ago

“Helpful customer service and good products”

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Posted 5 years ago

Hello, thank you for your kind feedback. We are happy to have helped you with your enquiries. Kindest Regards, Dannii Roberts

Posted 5 years ago

“fantastic service arrived within three days.”

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Posted 5 years ago

Hello, thank you for your kind feedback. We are thrilled your order arrived quickly! Kindest Regards, Dannii Roberts

Posted 5 years ago

“Superb next day delivery of quality product, which was packaged in a strong cardboard box to ensure it’s safety. I was very impressed with the service provided and cannot recommend them highly enough.”

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Posted 5 years ago

Hello, thank you very much for your kind feedback. We are happy to hear your order arrived next day and was as expected. Kindest Regards, Dannii Roberts

Posted 5 years ago

“2nd time i have used Urban Surfer for a New Era cap, more than happy with the delivery service as this time cap arrived next day.”

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Posted 5 years ago

Hello, thank you very much for your feedback. We appreciate your custom very much and are glad your order arrived next day. Kindest Regards, Dannii Roberts

Posted 5 years ago

“Excellent service, product was posted on the day of order. Have no hesitation recommending Urban Surfer.”

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Posted 5 years ago

Hello, thank you very much for your feedback. We are glad your order was shipped quickly and efficiently. Kindest Regards, Dannii Roberts

Posted 5 years ago

“Superb service and excellent price for quality item. Thank you.”

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Posted 5 years ago

Hello, thank you very much for your kind feedback. We are very glad to hear you're happy with the service and quality of the item. Kindest Regards, Dannii Roberts

Posted 5 years ago

“Efficient service”

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Posted 5 years ago

“Prompt delivery, competitive pricing. The Saax underwear is extremely comfortable, I’ll definitely be purchasing more from you.”

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Posted 5 years ago

“masks is great quality came in super fast and in a great package thank you so much”

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Posted 5 years ago

“Very happy thank you”

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Posted 5 years ago

“Great service - prompt delivery. The bag I ordered was perfect for my daughter. Will definitely purchase from You again. Many thanks”

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Posted 5 years ago

“Great Product. Brilliant Service.”

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Posted 5 years ago

“Lovely bag and prompt delivery.”

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Posted 5 years ago

“Great products, only wish animal did the same factor50 T-shirt’s for kids too. Great service and efficiency thank you!”

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Posted 5 years ago

Urban Surfer is rated 4.7 based on 1,022 reviews