Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 977 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 977 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“Excellent service. I emailed them a few times regarding my order (not to complain, just enquires). I received a reply very quickly each time.So responsive and very helpful. My product was amazing quality too, delivery as promised. Fantastic.”

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Posted 4 years ago

Hello, Thank you very much for your kind feedback. I am happy to hear we were able to help you with your enquiries. Kindest Regards Dannii Roberts

Posted 4 years ago

“Really happy with the item. Ordering process and delivery was quick and easy. Top class!”

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Posted 4 years ago

Hello, Thank you very much for your kind feedback. I am glad you like your item and it was delivered promptly! Kindest Regards, Dannii Roberts

Posted 4 years ago

“Very good service and speedy delivery.”

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Posted 4 years ago

Hello, Thank you very much for your kind feedback. I am happy to hear your order arrived quickly and efficiently. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Super fast processing of the orders. Usually ships already within the same day”

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Posted 4 years ago

Hello, thank you for your feedback. I am glad you're happy with the services we have to offer. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Really good service, prompt delivery. Will definitely order again!”

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Posted 4 years ago

Hello, thank you very much for your kind feedback. I am happy your order arrived quickly! Kindest Regards, Dannii Roberts

Posted 4 years ago

“Great service, product and delivery”

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Posted 4 years ago

Hello, thank you for your feedback. I am happy to hear you are happy with your order! Kindest Regards, Dannii Roberts

Posted 4 years ago

“Item not as discribed so returned The 3 stars is for the good customer service”

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Posted 4 years ago

Hello, thank you for your feedback. I am so sorry your item wasn't as expected. I am happy to have been able to help with resolve the issue. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Great value for money 👍highly recommend 100% genuine.”

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Posted 4 years ago

Hello, thank you very much for your kind feedback. I am glad your like your order and are happy with the prices we have to offer. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Excellent quality at a reasonable price.”

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Posted 4 years ago

Hello, thank you for your kind feedback. I am glad you're happy with the prices we offer and are happy with the quality of your purchase. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Fast delivery, loved my order, also customer services extremely helpful”

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Posted 4 years ago

Hello, Thank you very much for your kind feedback. I am glad your order arrived quickly and you are happy with your product. We are always happy to help! Kindest Regards Dannii Roberts Urban Surfer

Posted 4 years ago

“Fast delivery, great customer support and products as described!”

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Posted 4 years ago

Hello, Thank you very much for your feedback. I am happy to hear your order arrived quickly and your item is as expected. Kindest Regards Dannii Roberts Urban Surfer

Posted 4 years ago

“Very good quality not fake very trustable they are good on delivery and lovely costumer service”

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Posted 4 years ago

Hello, Thank you very much for your kind feedback. I am thrilled to hear you like the quality of the products we offer and I'm glad your order arrived promptly! Kindest Regards Dannii Roberts Urban Surfer

Posted 4 years ago

“the beanie is very warm and looks very good. purchase process simple and quick. got my beanie on the mail very quickly and without any problem. highly recommended place to get surfer/snow stuff.”

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Posted 4 years ago

Hello, Thank you very much for your kind feedback. We are happy to hear your beanie is warm and delivery was quick and efficient! Kindest Regards Dannii Roberts

Posted 4 years ago

“Great service and quick delivery. Would certainly use this website again.”

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Posted 4 years ago

Hello, Thank you very much for your feedback. We are happy your order was delivery quickly! Kindest Regards Dannii Roberts

Posted 4 years ago

“Quality and description very good delivery time outstanding will definitely order from you again”

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Posted 4 years ago

Hello, Thank you for your kind feedback. We are glad your order was as expected and the delivery was prompt. Kindest Regards Dannii Roberts

Posted 4 years ago

“Great service and good value - highly recommended!”

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Posted 4 years ago

Hello, Thank you very much for your feedback. We are happy you are satisfied with your order! Kindest Regards Dannii Roberts

Posted 4 years ago

“The colour of the leather was completely different to the picture shown online so I sent them back. Disappointing.”

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Posted 4 years ago

Hello, Thank you for your feedback. We are very sorry your order wasn't as expected. Your order has been returned and we have refunded your order. We apologise sincerely for the inconvenience caused. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Very pleased with the quick & efficient service.”

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Posted 4 years ago

Hello, thank you very much for your kind feedback. We are very happy your order arrived quickly and efficiently. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Very quick great service, fast delivery ......”

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Posted 4 years ago

Hello, thank you very much for your kind feedback. We are very happy your order was delivered quickly and efficiently. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Great service, arrived quicker than expected. Thank you!”

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Posted 4 years ago

Hello, thank you very much for your feedback. We are glad your order arrived quicker than expected. Kindest Regards, Dannii Roberts

Posted 4 years ago

Urban Surfer is rated 4.7 based on 977 reviews