Urban Cooling Reviews

Name: Urban Cooling
Address: 55, Second Avenue, Chatham, Kent
Rating: 4.70

4.7 Rating 233 Reviews

93 %

of reviewers recommend Urban Cooling

Company Reviews

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About Urban Cooling:

At Urban Cooling, we have been installing all types of air conditioning solutions into residential, commercial, retail and leisure premises for over 20 years.

We specialise in providing air conditioning to buildings which otherwise cannot have it. With our solutions, buildings such as apartments and listed buildings can have the same standard of air conditioning as conventional systems provide, without the need for an external unit.

Operating within the M25, we undertake installations across all London postcodes.

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Urban Cooling 5 star review on 15th January 2025

Colin

Urban Cooling 5 star review on 29th May 2024

Craig

Urban Cooling 5 star review on 15th July 2023

Tim C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good service especially from Erin Ricketts who is so helpful.”

Helpful Report

Posted 1 year ago

“From our first contact with Urban Cooling to the subsequent install and follow up for a minor snagging issue, everything went very smoothly. All the guys involved were efficient, tidy and friendly and made what could have been a stressful experience a not unpleasant one! Especially happy with the look of my units which work quietly and efficiently. All in all very happy with Urban Cooling who came as a recommendation.”

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Posted 1 year ago

“Great product and stress-free installation.”

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Posted 1 year ago

“First Class service!!!! Highly recommend”

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Posted 1 year ago

“Very professional and excellent value. Highly recommended.”

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Posted 1 year ago

“Achieved a difficult install error fuss Great solution where an outside wall cavity be used”

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Posted 1 year ago

“Really impressed with the service from Urban Cooling - the airconditioning system installed 2 years ago (4 A/C units + 1 condenser) has transformed my flat during the summer months and the team have been quick to answer questions and deal with any issues as they have arisen.”

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Posted 1 year ago

“Fast installation and pro-active service. Friendly staff and no issues with the product so far.”

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Posted 1 year ago

“Excellent experience with Urban Cooling, the price was right, installation was professional and on time. The AC system is great and the after-sales service has been brilliant - I could not recommend them highly enough!”

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Posted 1 year ago

“Installation was quicker than expected, system worked well during the various heatwaves we've had over the last year. All the sub contractors did a good job too.”

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Posted 1 year ago

“Great service and I am really happy with my AC!”

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Posted 1 year ago

“Great service and always respond quickly to any questions. Very reliable”

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Posted 1 year ago

“We had such an amazing experience with Urban Cooling. They were the 4th company I’d approached for a complex job or that was what I’d been told by all the others. Ian was very calm, straight talking and reassuring. Everything was taken care of smoothly and the work was carried out on time and all the mess cleared up as if they’d never been. A year later our Aircon is working perfectly and we have no hesitation to say we definitely used the right company. Also their quotes and final bill were the cheapest.”

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Posted 1 year ago

“Excellent product and Service. Installed basic unit in loft room and has worked wonders this summer. Had initial issue with a leak which was resolved very promptly.”

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Posted 1 year ago

“Team are extremely helpful since installing my units. Post-installation care isn't not something you should be worried about with this company.”

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Posted 1 year ago

“Excellent customer service and installation team. The team did a great job over two days of a difficult installation (due to size and shape of the apartment) fantastic cooling and super quiet”

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Posted 1 year ago

“Two of your engineers turned up to do the service for my A/c and I found them very polite, they took great care whilst doing the service so I can highly recommend Urban Cooling. Mrs. Winterflood”

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Posted 1 year ago

“Great, excellent and efficient!”

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Posted 1 year ago

“Easy to book a service. The Engineer is always on time. Very pleased with service.”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

Urban Cooling is rated 4.7 based on 233 reviews