UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would recommend UKSafety Management Ltd”

Helpful Report

Posted 8 years ago

Your recommendation is very much appreciated. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“It was good helpful and very kind staff everything was ok”

Helpful Report

Posted 8 years ago

We are very pleased that you were more than satisfied with the overall service you received. ThanksJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“The engineer was a bit slow but this may be required. He was also a little chatty.”

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Posted 8 years ago

Our engineers aim is to make sure that all items are tested in the correct manner which may on certain occasions take some time. However, if you have any further questions please do not hesitate in contacting me on the number below. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Technician on site was punctual, efficient and helpful. Incorrectly billed for socket testing which I didn't see carried out and would not have been required anyway”

Helpful Report

Posted 8 years ago

Many thanks for your kind words in regards to the engineer they will be passed on. We aim to provide a complete service which is the reason for the socket testing, however, it is totally up to the customer if they wish for this service to be carried out. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Generally very good service. All persons contacted or encountered were polite and helpful and actual testing very thorough. Also always easy to contact them. However, although a note of a verbally agreed discount was made "on the file", the invoice emailed was incorrect and my email pointing this out was not responded to. I then responded to a payment reminder letter and the matter was sorted very quickly. Despite this "hiccup", I would recommend this Company.”

Helpful Report

Posted 8 years ago

First of all I am very pleased that you were satisfied with the overall service that you received. I apologise that your invoice query was not dealt with immediately but am glad it was resolved to your satisfaction. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Mathew who came to do the testing was very professional and friendly.”

Helpful Report

Posted 8 years ago

Your kind words will be passed on to Matthew who will be very pleased that you were happy with the service he provided. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“The service provided by the technician who did our PAT testing was very good. He was polite and professional. However the admin service is a little less reliable - emails left unanswered so that I have had to chase for responses. Phone contact can sometimes be a bit abrupt.”

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Posted 8 years ago

First of all I am very pleased that you were more than happy with the engineer who carried out the Portable Appliance testing for you. I apologise that you feel your emails were not dealt with more swiftly and this will be looked into internally. If there is anything that you still require assistance with please do not hesitate to contact me on the number below. Joanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Efficient and polite”

Helpful Report

Posted 8 years ago

Your feedback is very much appreciated. RegardsJoanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Good professional service, only criticism is that technician didnt know what he was testing and had to ask the staff”

Helpful Report

Posted 8 years ago

First of all we are very pleased that you were happy with the service provided. In regards to the testing of appliances, our engineer will ask on his arrival what items need testing to ensure he is not testing anything you do not require him to. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“The service was good”

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Posted 8 years ago

Many thanks for your positive feedback. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Richard carried out PAT testing in our building which is full of different rooms, equipment and activity and where staff are often called in various directions. He was flexible, efficient and good humored throughout and gave us confidence both in terms of his work and also in his ability to work with us in our setting without being too demanding. Richard is someone I would recommend to other organisations.”

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Posted 8 years ago

Many thanks for your kind words in regards to Richard, he will be more than happy with your feedback and we will pass them on to him. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“Good”

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Posted 8 years ago

We appreciate you taking the time to leave your feedback. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Good & quick service”

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Posted 8 years ago

We are more than happy that you were pleased with the service received from UK Safety Management. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Appointment was organised very efficiently and fitted into our shcedule. Electrician, Ritchie was very polite and carried out the testing with minimum fuss and disruption. Very good service.”

Helpful Report

Posted 8 years ago

Thank you very much for your positive comments, we take great pride at UK Safety Managment to ensure that all of our customers receive the best possible service from start to finish. Your feedback is very much appreciated. Regards Joanne Adams Customer Relations Manager 0844 8004180

Posted 5 years ago

“Good”

Helpful Report

Posted 8 years ago

Many thanks for your positive comments, your feedback is very much appreciated. Kind Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Engineer very pleasant and aware of not disrupting work”

Helpful Report

Posted 8 years ago

All of our engineers are trained to carry out the Portable Appliance testing with the minimum amount of disruption as possible so we are pleased this was the case for yourselves. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Good service and reliable”

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Posted 8 years ago

Thank you for taking the time to provide us with your positive comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“The actual testing was fine with little disruption. The final bill, however, was almost double what we'd been quoted, with extra charges added that had not been agreed or discussed. Some charges were removed as a "goodwill gesture" when queried but I would be wary of this in future as felt misled by the original quote.”

Helpful Report

Posted 8 years ago

First of all we are very pleased that you were happy with the testing that was carried out for you. In regards to the additional services we provide, these are offered in order to ensure all of our customer receive a complete service. However, if these services are not required then as in your case this will be dealt with as swiftly as possible. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Friendly efficient service.”

Helpful Report

Posted 8 years ago

Your feedback is very much appreciated. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Engineer was great, however i had to give feedback on him, in front of him, which would have been awkward if we had issues...”

Helpful Report

Posted 8 years ago

First of all we are very happy that you were pleased with the engineer who carried out the work for you. The reason we make the call whilst the engineer is still on site is purely to ensure that any issues can be sorted out immediately. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews