UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor advising clients if appointment cancelled, however PAT tester AMAZING, very professional absolute credit to your company. Please thank him”

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Posted 6 years ago

First of all thank you very much for your kind words in regards to the engineer I will make sure they are passed on to him. Apologies for any inconvenience in regards to the appointment. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“The technician was friendly and completed the 30 item testing before asking about any extras.”

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Posted 10 years ago

We will pass your comments on to the engineer who carried out your testing and are happy that you were pleased with the service you received. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“No nonsense, quick & didn't get any mither”

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Posted 9 years ago

We really appreciate you taking the time to leave such kinds words. Thank you very much Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“The engineer was friendly and efficient. However, the company did cancel twice before they come (third time lucky). Third year we have used them and the cancellation wouldn't stop us using them again.”

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Posted 10 years ago

First of all we are very pleased that you were happy with the engineer who carried out the testing for you. We apologise that the date of the testing was moved, however, the engineer who was due to carry out the work for you was unfortunately off work ill over the period you were originally booked in. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very professional.”

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Posted 8 years ago

We very much appreciate your review.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“The service we received was excellent - the engineer was polite and courteous and got the jobs done efficiently. The only slight issue was being phoned up and asked there and then if I wanted to pay by debit or credit card, even though we had already received an invoice!!”

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Posted 10 years ago

First of all we are pleased that you were happy with the service you received from UK Safety Management. We are very sorry that you feel you were harrassed in regards to payment as this is not our aim, our main priority is providing you with your certificate upon receipt of payment. Thank you for taking the time to provide your feedback. Kind Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“I would recommend your business”

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Posted 7 years ago

Your recommendation is very much appreciated.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“A good all round professional service”

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Posted 10 years ago

Your feedback is much appreciated and we are very happy the you were more than pleased with the service that you received. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Nice and friendly . done a good”

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Posted 9 years ago

Many thanks for taking the time to leave your positive comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Good service”

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Posted 9 years ago

Your positive feedback is very much appreciated. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Service was of a good standard, no complaints.”

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Posted 9 years ago

We are very pleased to hear that you were happy with the level of service provided. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“The person who came to do the testing was excellent. However, we were chased very quickly for an unpaid invoice when actually no one had sent us one. When I said this, the lady said she would send it again but didn't. I had to ring back to say we still had not received it. A man then sorted it for us and we received it at once and paid it.”

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Posted 11 years ago

Thank you for your feedback regarding our engineer this will be passed on to him. It is very important to us that you receive your certification promptly, we are sorry that you felt you were being chased too quickly for payment. As we have now move to a paperless organisation all invoices are emailed to our clients where possible. On occasion they appear in your spam folder. Apologies if this wasn't the case. regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Fast and efficient.”

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Posted 10 years ago

We appreciate your comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“very professional young man”

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Posted 7 years ago

Thank you very much for your positive comments in regards to our engineer and we will make sure they are passed back on to him.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Very quick service,well organised.”

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Posted 9 years ago

We are happy that you were pleased with the service provided. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“On site engineer was fantastic.”

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Posted 9 years ago

Your very kind words will be passed on to the engineer who will be more than happy with them. Thank you Joanne Adams 0844 800 4180

Posted 6 years ago

“The engineer who carried out the service was excellent, however the administration department were very abrupt and not particularly informative. One day after the testing was completed I received a phone call asking for my card details so they could settle the account. At this point I had not seen an invoice and had no indication of other payment options. I asked whether it would be possible to receive an invoice before I made a payment and I was told "Fine, I'll email you an invoice now. Goodbye" then she ended the call.”

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Posted 11 years ago

We are very pleased that you were happy with the engineer who carried out the Portable Appliance Testing for you. I am very sorry that you had not received your invoice when you were contacted by our administration department as it is company procedure to supply this to the customer as soon as the work is carried out. Our main aim is to provide our customers with their certificate as soon as possible which is why you were contacted for payment so promptly. Kind Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Service was quick and not intrusive. Thank you.”

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Posted 9 years ago

All of our engineers are trained to carry out the testing as professionally and efficiently as possible, therefore, I am please this was the case for yourselves. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 6 years ago

“Their service was excellent the person that came out do the PAT testing. It's the actually office that let it down by booking an appointment themselves without asking myself first, someone turned up to do it then be continuously call me for a payment when I wasn't evan expecting them to come?”

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Posted 7 years ago

First of all I am very pleased that you were happy the engineer who carried out the work for you. I apologise for any confusion in regards to the appointment and in future we will only speak to yourself in regards to the renewal date.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Good service. Arrived at time stated.”

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Posted 11 years ago

Your feedback is very valuable to us. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews