UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor advising clients if appointment cancelled, however PAT tester AMAZING, very professional absolute credit to your company. Please thank him”

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Posted 4 years ago

First of all thank you very much for your kind words in regards to the engineer I will make sure they are passed on to him. Apologies for any inconvenience in regards to the appointment. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“Very happy with the service- we have used them for the last few years and this year we are using them for Fixed Wire Testing. The service is quick and non disruptive”

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Posted 4 years ago

We are veryhappy that yet again you weresatisfied with the level of service received from UK Safety Management and are pleased that you have chosen to use us for your fix wire testing. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Your representative always appears on time and quietly goes about the premises.”

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Posted 5 years ago

Your kind words will be passed on to the engineer who will be more than happy with them.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“good service”

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Posted 5 years ago

Many thanks for taking the time to leave your positive feedback.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Their service was excellent the person that came out do the PAT testing. It's the actually office that let it down by booking an appointment themselves without asking myself first, someone turned up to do it then be continuously call me for a payment when I wasn't evan expecting them to come?”

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Posted 5 years ago

First of all I am very pleased that you were happy the engineer who carried out the work for you. I apologise for any confusion in regards to the appointment and in future we will only speak to yourself in regards to the renewal date.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Turned up when they said they would and was quick. Would recommend”

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Posted 5 years ago

Your recommendation is very much appreciated.Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Excellent service by the engineer as always. The only issue is that at 9.30am the following morning I had someone on the phone chasing me for payment. I was going to pay by bacs or over the phone but they beat me to it. Just think it’s a bit extreme chasing for payment by phone instead of forwarding an invoice which is what most companies do.”

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Posted 5 years ago

We will pass your kind words on to the engineer, in regards to the call the following day we aim to issue you with your certifications as soon as possible which is the reason for the call.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“The PAT tested was superb However the office DEMAND payment immediately Then the office calls the very next day for payment! NOT IMPRESSIVE”

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Posted 5 years ago

First of all we are pleased that you were happy with the level of service provided. Our main aim is to issue you with all of your documentation as soon as possible which is why we do a Customer Relation call once the work has been carried out.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“very professional young man”

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Posted 5 years ago

Thank you very much for your positive comments in regards to our engineer and we will make sure they are passed back on to him.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Good.”

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Posted 5 years ago

We appreciate you taking the time to leave your review.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Good, but had to rearranged several times before we got the work done.”

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Posted 5 years ago

First of all I am very pleased that you were happy with the service provided, however, apologies in regards to any delay in regards to the appointment.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“I would recommend your business”

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Posted 5 years ago

Your recommendation is very much appreciated.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Very professional service from UKSM, especially from the Engineer who attended our site to complete the testing. A lot more appliances were tested than originally expected and this caused no disruptions for the Engineer”

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Posted 5 years ago

Your kind words and recommendation are very much appreciated and will be passed on to the engineer.Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Professional and efficient”

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Posted 5 years ago

Many thanks for taking the time to leave your comments.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Everything was done very efficiently, We made some requests with regard to what order equipment should be tested in and they were complied with.”

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Posted 5 years ago

Many thanks for such positive comments, we are very pleased that you were happy with the level of service provided.RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 4 years ago

“Prompt arrival and efficient service. Friendly staff.I would recommend this company .”

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Posted 5 years ago

Your kind words and recommendation are very much appreciated.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Efficient engineer”

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Posted 5 years ago

We appreciate you taking the time to leave your feedback.RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 4 years ago

“Guy that came was efficient and expedited the testing in good time with little inconvenience. Only 4 stars because everything was tested but the number of items was considerably less than last year although we have the same number of electrical items. This needs to investigated.”

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Posted 5 years ago

First of all I am very pleased that you were happy with the level of service you received. I am aware that a member of our Customer Relations team has being in contact with you in regards to your query regarding the amount of items tested.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“UK Safety Management are very pro-active and make sure they contact you to book in. We have found the last few times we have used them that at short notice they have to change their dates, which we understand can happen, but can be disruptive when you are making sure the equipment (which can be out on jobs) is in to be looked at. We have had the same electrician/engineer a few times now, which is nice because he is very friendly, professional and considerate, plus he knows our site a little better so we don't have to be too involved. I am not sure on pricing how they compare to others, but they haven't done anything wrong to make us look elsewhere. They are very quality conscious and ensure their staff have been good on site, which is a bonus.”

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Posted 5 years ago

First of all I am very pleased that yet again you were happy with the level of service you received. We do endeavour to ensure we attend site at the most convenient time for our customer. In regards to the engineer we will pass your kind words on to him.Thank you very muchJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Very professional.”

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Posted 5 years ago

We very much appreciate your review.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews