UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.56

4.6 Rating 2,985 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service from Carl was exceptional, he went out of his way to ensure my refunds were processed and suited my needs accordingly!”

Helpful Report

Posted 3 years ago

“After having a stroke I was discharged 14 April 2022 I submitted the claim several times but they said it was unreadable, so I posted the claim 19 April with 2 second stamps to make sure that you received it ASAP, however I have been told that I should receive it within the next 5 working days. I feel that I have been treated appallingly considering the length of time I have being paying. I had a shoulder operation in January I received £10 other than that I have only had optical claims. After I had my operation I applied for help cleaning I was told that I would need a letter from my doctor which I got after paying £15 only to have the claim rejected.”

Helpful Report

Posted 3 years ago

“I was having problems connection Ng to the website to upload my receipts so I emailed yourselves and received a very prompt, friendly reply which contained a link for me to forward my receipts to from one of your colleagues Craig Matthews.”

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Posted 3 years ago

“UK Healthcare gave me excellent service and helped me through navigating a claim, would happilly use this service again. Thanks Andrew.”

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Posted 3 years ago

“I made a claim that got lost in the post , after a telephone conversation I was told to get another receipt and get back in touch , which i did and sent it via email and they resolved it the same day . Thank you”

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Posted 3 years ago

“Excellent and prompt service. Thankyou”

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Posted 3 years ago

“Problem resolved very quickly. Good Service. Thank you Carl”

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Posted 3 years ago

“I am always pleased with the communication from this company. It’s very prompt and clear- they will try and rectify any issues”

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Posted 3 years ago

“They liaised with my dentist for my first claim. Carl acted very quickly and kept me informed throughout.”

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Posted 3 years ago

“Very good customer service, issue resolved quickly.”

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Posted 3 years ago

“Andrew Bevin was extremely responsive to all my enquiries. Great customer service.”

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Posted 3 years ago

“Prompt service indeed! Thank you.”

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Posted 3 years ago

“Excellent service today from Carl and nothing too much trouble. Thank you”

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Posted 3 years ago

“Craig matthews was polite and very efficient. He helped me without any fuss even though i didn't have my policy details to hand. He was very knowledgeable and friendly.”

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Posted 3 years ago

“Cannot fault the servive I received, I made an error with my claim but it was brought to my attention and dealt with promptly. the phone operators are very courteous and knowledgeable.”

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Posted 3 years ago

“Absolute rubbish, everytime I try to make a claim it doesn't download my receipt. It's as if they don't want to pay my claim.”

Helpful Report

Posted 3 years ago

“Very helpful in informing me of the information missing from my receipts so that I could rectify the issue and my claim could be processed.”

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Posted 3 years ago

“I had attached a wrong receipt and my query was delt with quickly I did not need to resubmit the receipts as a new entry it was delt with by the staff member who received it in the first instance. My refund is reported to be currently being processed- thanks a lot!”

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Posted 3 years ago

“I would like to say thank you Andrew Bevins for the help to sort the problem out”

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Posted 3 years ago

“Really easy to deal with and you get a prompt response to communications”

Helpful Report

Posted 3 years ago

UK Healthcare is rated 4.6 based on 2,985 reviews