UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.54

4.5 Rating 3,308 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.5

Based on 3,308 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a great service from Sara and Debra.”

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Posted 3 years ago

“Great service and communication with Carl Stickland today. Thank you.”

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Posted 3 years ago

“The service provided is very good, navigation of the portal is fairly easy and any queries are usually answered within 24 hours.”

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Posted 3 years ago

“I have found this health care very efficient and helpful. Dental appt, treatments & procedures are so expensive these days so its comforting to know this health care cover my cost.”

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Posted 3 years ago

“Dealt with my queries very promptly.”

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Posted 3 years ago

“I e-maild the general helpdesk and received a reply within two hours. The matter i was enquiring about was dealt with the same day. Very good service”

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Posted 3 years ago

“I took out the policy before covid and have only just received treatment to be able to claim. I have never had to make this sort of claim before, gave some wrong incomplete information but Karl Strickland immediately let me know for me to put right and 4 days later my claim is approved and payment sent. Top class service.”

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Posted 3 years ago

“Slight hitch with the receipt but one email to Craig and it was sorted. refreshingly good service”

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Posted 3 years ago

“try every way to get out of not paying”

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Posted 3 years ago

“Carl was very helpful and explained everything to me about my claim Very efficient service”

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Posted 3 years ago

“After paying the dental insurance for more than an year, I claimed £45 for a visit to the dentist including the check and xray and I was told I don’t get payed for that. I’m in NI and don’t get NHS. So I will cancel the insurance and go for a plan with my dentist. They asked me. i said no as I have a plan. So I payed in full.”

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Posted 3 years ago

“Very helpful response to online claims which needed more information to proceed. Within 48 hours emails.”

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Posted 3 years ago

“Very helpful and professional”

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Posted 3 years ago

“excellent and easy to submit invoices.....”

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Posted 3 years ago

“Very quick and helpful customer service.”

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Posted 3 years ago

“Very quick to review and process claim. Clear and concise communication with agents.”

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Posted 3 years ago

“Swift and clear response about a claim question.”

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Posted 3 years ago

“Clear, helpful and responsive communication.”

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Posted 3 years ago

“Responded very quickly great service !”

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Posted 3 years ago

“I was having difficulty uploading images of my dental receipts to the on-line claim form. Even though they appeared to have been uploaded correctly, the section on the claim form indicated with a red exclamation mark (!) that the form was still incomplete. As a result it wouldn't allow me to send the completed claim through for processing. I spoke to a lady on the helpline no. who gave me an e-mail address to resubmit my receipts. I sent this late on Friday afternoon and by mid morning Tuesday I was advised that the claim had been approved and payment would be with me within 3-4 working days. That's what I call efficiency !!!!”

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Posted 3 years ago

UK Healthcare is rated 4.5 based on 3,308 reviews