UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,186 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,186 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt communication , and issues resolved”

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Posted 3 years ago

“Carl was very helpful and very clear at what he needed and why to put my claim through.”

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Posted 3 years ago

“I needed some help making a claim. Carl was very helpful and the claim has been successful.”

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Posted 3 years ago

“I needed some help with a Policy repayment. Andrew very kindly helped me to sort it. Thank you”

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Posted 3 years ago

“Brilliant, speedy service”

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Posted 3 years ago

“I am pleased with the service and help in making a claim”

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Posted 3 years ago

“Very happy with the service. Customer services are proactive in dealing with queries. Thank you.”

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Posted 3 years ago

“We’ve had a policy with UK Healthcare for many years now and they have always been extremely helpful, courteous, prompt and professional and kind! Thank you.”

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Posted 3 years ago

“I find the process to claim back my dental treatment easy and friendly. Even when I send blurred receipts the communication and support if fair and direct.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Spoke to Carl resolved my issue very quickly”

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Posted 3 years ago

“Nicola at head office was ever so helpfull. Much appreciated for excellent customer service.”

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Posted 3 years ago

“Very helpful when dealing with an enquiry”

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Posted 3 years ago

“Very efficient and helpful”

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Posted 3 years ago

“Very efficient.”

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Posted 3 years ago

“Helpful and courteous. Issue resolved quickly. Good service”

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Posted 3 years ago

“Very efficient and prompt service. My original claim was incomplete and Craig’s communication explaining what was required was excellent.”

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Posted 3 years ago

“Quick fast response in dealing with my dental claim”

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Posted 3 years ago

“The customer service Healthcare is good. There have been however some problems in the past. Twice the payment was not processed and it was only down to the good graces of the staff that they searched and found the extant claims and supported and processed them. Suggestions too about the sub-standard online claims portal. The portal does say, on submission, that a email will be sent. I have never recieved an email confirmation from UKhealthcare, and I of course check my spam box. Also the address field only allowing 30 characters is, for some addresses, far to small. I had to cut out all spaces and use a shorthand to get my address in. I'm not sure if not being able to leave a full address would affect a claim, but it should be looked into. Craig has been very helpful in the last few days, and I expect my remittance soon.”

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Posted 3 years ago

“First time claiming, customer service was very helpful and claim was dealt with promptly”

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Posted 3 years ago

UK Healthcare is rated 4.6 based on 3,186 reviews