UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.59

4.6 Rating 2,569 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,569 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy claim process, great customer service”

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Posted 1 year ago

“I submitted an inaccurate invoice for repayment. I was contacted the next working day to let me know there was a problem. I was able to sort it out and resubmit the invoice and you have cleared my claim for payment. I am delighted with both the speed of your response and the courtesy with which yiu handled things. Thank you.”

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Posted 1 year ago

“I have been a customer for a long time now but the woman dealing with my claim seemed to not have a clue. I spoke on the phone with her to make sure everything I sent was correct and yet payment made to me was wrong again and she was asking for documents I have never needed to send before, even the dental practice said ‘why is she asking for these’. Weeks later still not received correct amount so think it’s time I left uk healthcare. Was so much easier and faster with claims before. Also her attitude was not great when I pointed out she had actually overpaid me an amount on a claim that was not even on the receipt.”

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Posted 1 year ago

“Sara is great to deal with. Customer service provided to us has been excellent. The team is very helpful and any questions get answered quickly.”

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Posted 1 year ago

“Great and quick response back”

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Posted 1 year ago

“Always quick to respond to any queries and set up new employees, delivery of service is always spot on”

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Posted 1 year ago

“Great customer service from UK Healthcare, very helpful and very fast!”

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Posted 1 year ago

“Service from the team is always excellent. Always happy to help and answer questions. They are really good at quickly processing requests and changes too.”

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Posted 1 year ago

“Wow, it's very rare to get customer service and advice so quickly and without all the normal running around. Craig was awsome”

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Posted 1 year ago

“Very prompt response to our queries”

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Posted 1 year ago

“I had an incredibly prompt and accurate reply to my query from UK Healthcare. I look forward to working with them more in the future!”

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Posted 2 years ago

“The staff at Healthcare have always answered promptly to my queries and have provided clear and helpful advice Payments have been swift and I feel confident using and referring them to others”

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Posted 2 years ago

“As a company we have dealt with UK Healthcare for many years I have always been happy with the prompt and efficient help and service I have received from Sara and Debra. Many thanks Carole”

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Posted 2 years ago

“First class service provided by Deborah Morrey! Patiently and very pleasantly talked me through the online process of claiming back my dental fees, after years of posting a claim in. Thank you Deborah, very much appreciated :)”

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Posted 2 years ago

“Sara at UK Healthcare always responds in a timely fashion and offers expert and friendly advice along with solutions. :-)”

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Posted 2 years ago

“This is my first experience. So far, very prompt in replying and supplying me with help as to what other information i need for them to proceed. Hopefully my next review will be 5 stars. Thankyou so far though, professional in all corresponding replies”

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Posted 2 years ago

“Easy to deal with and value for money.”

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Posted 2 years ago

“Very polite & helpful. Was able to provide the necessary information quickly 👍”

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Posted 2 years ago

“Great scheme to help with dentist ,register your claim online and get your money quicker ,my only advice scan your documents ,I tried to be quicker with phone ,not great quality there end.”

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Posted 2 years ago

“Really helpful customer service staff resolved my query promptly”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,569 reviews