UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.54

4.5 Rating 3,270 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.5

Based on 3,270 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super service”

Helpful Report

Posted 1 year ago

“Absolutely brilliant service. I requested to add both of my children to my policy. Very quick response and added within an hour”

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Posted 1 year ago

“I contacted UK Healthcare as I have an upcoming dental appointment and I wanted to find out if I could claim from yourselves the cost of a Hygienist appointment as well as my usual check up and treatment plan. As in the past I had made a mistake of choosing a filling that turned out to be under the private part of the plan and it wasn't until I had received my payment that I realised my mistake. So I had lost a far bit of money. Nicola when she answered my query was both professional and polite as also very helpful in explaining the plans and what I would be entitled to when I place my claim form with them. It made a confusing issue for me to be very easy to understand in the end. Thank you Nicola and UK Healthcare”

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Posted 1 year ago

“Fantastic People Great customer care Swift payment Thank you Protego X”

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Posted 1 year ago

“Very efficient customer service happy customer 😉”

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Posted 1 year ago

“Usually very good and quick to settle claims, however I’d had a lot going on also my husband was very ill and it got over looked. My husband then passed away and I found the receipt sorting his stuff out. I was just outside the six months and they still declined my claim. Such a shame, I understand the rules but felt it a bit harsh given the circumstances.”

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Posted 1 year ago

“Lovely correspondence from staff member Nicola. Very helpful.”

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Posted 1 year ago

“Customer service was great and responded to my query promptly.”

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Posted 1 year ago

“Fast response thank you”

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Posted 1 year ago

“Fantastic customer service from Nicola Taylor today, wish I had come across her before, extremely helpful and was able to explain with ease the answer to my question. A lovely lady with a delightful telephone manner and approach to customer care - well done UK Healthcare on finding this lady..”

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Posted 1 year ago

“The people I spoke to and emailed were all so friendly and helpful and made the process quick with no hassle. Thank you all and very much appreciated.”

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Posted 1 year ago

“If you forget to put the receipt in for your dental treatment, and it’s over 6 months , even though they’ve taken your money every month they will not pay you for the rest of the money … Absolutely ridiculous and disgusting! What a waste of my money !!!”

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Posted 1 year ago

“So easy to do, we were asked for additional appointment dates to process the claim, we have all dates in our diaries so no problem. Confirmed dates were fine and the was now being processed for payment within 4 days, brilliant thanks.”

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Posted 1 year ago

“Nicola answered my enquiry quickly and politely. Excellent service, thank you.”

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Posted 1 year ago

“Dealt with quickly. Polite request for extra info. Great communication. Thank you”

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Posted 1 year ago

“Appreciate help from the customer service, they helped resolving my query.”

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Posted 1 year ago

“Nicola was very clear in what I needed to do to resolve my claim .Thank you”

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Posted 1 year ago

“I always get a replay as soon as and it is very helpfull for my team Thanks Vanda at food Chain”

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Posted 1 year ago

“Efficient and friendly service from Sara - thank you!”

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Posted 1 year ago

“Never had a problem with this company Very prompt at replying and refunding. Keep you updated at all times. Very pleased with them”

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Posted 1 year ago

UK Healthcare is rated 4.5 based on 3,270 reviews